Volunteer Chief of Staff

What will you be doing?

The Chief of Staff is a brand new position at Youth Mix and plays a crucial and key role in ensuring the smooth running of operational activities by being the liaison between the volunteers and the CEO on all operational matters.   The CEO is currently heavily involved with the operational staff and projects. The team is growing, and the work is expanding. Therefore, we are looking for a self-motivated volunteer who is an excellent communicator, is great with people, a good problem solver to support the CEO and be a crucial link and coordinator between the CEO and the rest of the operational team. 

What are we looking for?

The Chief of Staff is a brand new position at Youth Mix and plays a crucial and key role in ensuring the smooth running of operational activities by being the liaison between the volunteers and the CEO on all operational matters.   The CEO is currently heavily involved with the operational staff and projects. The team is growing, and the work is expanding. Therefore, we are looking for a self-motivated volunteer who is an excellent communicator, is great with people, a good problem solver to support the CEO and be a crucial link and coordinator between the CEO and the rest of the operational team. This is a senior role and reports directly to the CEO. In this new exciting role, you will: Act as a liaison between the staff and the CEO regarding the company’s project updates, processes as well as volunteers’ well-being; Meet with the charity's senior team for business updates, supporting with challenges and escalating to CEO as appropriate; Attendance at bi-monthly trustee meetings if required   Assist, communicate and support volunteers and Young Leaders throughout the decision-making, program management and initiative implementation stages;   Continuously improve the company’s ongoing processes and develop procedures to ensure compliance, optimal efficiency and productivity;   Design and improve the organisation’s structure (as appropriate) and address or escalate to the CEO ongoing problems Cover reasonable requests from the CEO Build good relationships with volunteers and Young Leaders   Work with the CEO on succession planning Assist with reporting e.g. gathering multiple projects and progress reports and compiling them into one organisational reporting pack.    The ideal volunteer will have skills and experience in the following areas: OPERATIONS MANAGEMENT - Managing operational activities within a volunteer run charity  HR - Experience of dealing with HR matters relating to a small charity  OFFICE AND ADMINISTRATION MANAGEMENT- Experience of managing operations  PROJECT / PROGRAMME MANAGEMENT -Experience of overseeing projects both new and current to ensuring they run in a timely and effective manner VOLUNTEER MANAGEMENT- Exposure to overseeing with volunteers, as we are a 100% volunteer run charity

What difference will you make?

You will play a major part in ensuring that Youth Mix operates in a smooth and effective fashion and by doing this, you will support our CEO in driving the Charity forward.