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Senior Brand PR Manager

Monzo Bank


Posted over 30 days ago...


Join Monzo's Mission to Revolutionize Banking and Lead Our Consumer PR Strategy


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No salary declared 😔

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98% Remote- UK

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Expires at anytime

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Visa sponsor - UK

Organisation summary: Monzo, a trailblazing fintech company, is on a quest to transform the banking industry. Renowned for its transparent, user-centric approach, Monzo is a bank for everyone, shaping the future of finance with community-driven features and a commitment to solving real-world problems over selling financial products. It's an exciting time to join a team that's dedicated to making a genuine impact on people's lives and changing the world of banking.

Role Summary:

  • Develop and execute innovative PR strategies for consumer audiences.
  • Collaborate with senior leaders, agency partners, and various teams within Monzo.
  • Utilize data analysis to guide decision-making and assess strategy effectiveness.
  • Bridge the PR and Communications team with Brand Marketing to elevate the brand.
  • Lead and contribute actively within a dynamic, high-performing team.

Role Requirements:

  • Proven experience in leading creative consumer PR projects.
  • Exceptional written and verbal communication skills.
  • Ability to thrive in a fast-paced environment.
  • Strong record of innovative and result-driven consumer-facing initiatives.
  • Expertise in stakeholder management and cross-team collaboration.
  • A fervent passion for the Monzo brand and its mission.

Application Process Details:

  • Initial Recruiter Call (30 min).
  • Initial Call (30 min).
  • Two final interviews via Google Meet (45 min each).
  • Opportunities to discuss any personal accommodations needed.

📍London | 💰salary will be dependant on experience + Benefits | Hear from the team ✨|

Why Monzo?

We’re here to make money work for everyone and we're doing things differently. For too long, banking has been obtuse, complex and opaque.

We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves.

We're focused on solving problems, rather than selling financial products. We want to make the world a better place and change people's lives through Monzo.

The Role

We're looking for an experienced PR professional to develop and lead a consumer PR strategy around our brand marketing activities. You’ll be part of a busy press office,  working closely with the Brand Marketing team to create and drive ideas that push boundaries and challenge the norm, showcasing our brand moments and attributes to new media audiences. You’ll need to be an exceptional communicator and a strong collaborator with the ability to multitask. 

This role is for a leader who is a doer, you see the big picture but are not afraid to get your hands dirty and approach projects in a collaborative manner. You’ll be reporting to the Director of Communications and join two Senior PR Managers, a Senior Corporate Communications Manager and a PR Manager.


  • Developing and leading on proactive PR strategies for consumer audiences 
  • Collaborating and working hand-in-hand with senior leaders across marketing, agency partners and the business 
  • Analysing data and making data-driven decisions to measure strategy effectiveness
  • Being the key connection point between the PR and Communications team and Brand Marketing 
  • Being and excellent team player and leader within a small, high-performing team 

You should apply if you have:

  • A track record of leading creative “big bang” projects for consumer audiences 
  • Stellar written and verbal communication skills and experience 
  • Experience of working within a fast-paced environment 
  • Examples of how you have raised the bar across consumer-facing projects you have worked on that demonstrate both out of the box creativity and outstanding results. 
  • Experience managing a variety of stakeholders and collaborating with multiple teams 
  • Passion and ambitions for the Monzo brand! 

The Interview Process:

Our interview process involves four main stages: 

  • Recruiter Call (30 min)
  • Initial Call (30 min)
  • 2x final interviews via Google Meet (45 min each)

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your hiring process, but if you 

do have any specific questions before this please contact us on [email removed - click apply for more details]. Please also use that email to let us know if there's anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason.

What’s in it for you:

💰 Competitive base salary ➕ stock options 

✈️ We can help you relocate to the UK 

✅ We can sponsor visas

📍 This role can be based out of our London office next to Liverpool Street station (a hybrid of office based and home working) or fully remote within the UK

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕And much more, see our full list of benefits here 

Equal Opportunity Statement

We are actively creating an equitable environment for every Monzonaut to thrive.

Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.



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