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Join Jacada Travel, an innovative luxury travel company, and play a vital role in crafting unforgettable holiday experiences
Overview
Salary
£34067
Location
Shoreditch, UK - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation summary
Jacada Travel is a bespoke luxury travel company offering distinctly personalised, private trips globally. We pride ourselves on being a trusted and well-travelled friend that our clients can rely on for exclusive insights and uncovering hidden gems that are often left out of guidebooks.
Role Summary
- Assure smooth operation of client vacations
- Handle all travel documents, invoices, and itineraries
- Work closely with suppliers to meet client expectations
Role Requirements
- High level of organization and ability to prioritize
- Strong attention to detail
- Handle post-sales administration of client bookings
- Coordinate with regional heads and local suppliers
Application Process Details
- First stage: Virtual interview via Google Meet with the Operations Manager and a team member
- Task stage: Written task (Full details TBC).
About Jacada Travel We are a luxury travel company offering completely personalised, private trips all over the world. We strive to be that well-travelled friend our clients can come to for advice and inspiration and to really get under the skin of the places they visit and experience things that don’t always make it into the guidebooks.
The Role As a leading luxury tour operator, we pride ourselves on the care and attention that goes into each of our clients' holidays. As an Operations Executive, you will play a vital role in ensuring everything is in place for the smooth operation of client trips. From the point of booking, you will ensure all documents are prepared, all invoices and itineraries are correct and liaise with suppliers to ensure the client’s needs and expectations are fulfilled.
Job Requirements You are a highly organised individual, able to prioritise and with strong attention to detail. You will deal with the post-sales administration of client bookings, double-checking details, ensuring documentation is prepared correctly and all invoices and bookings are entered correctly in the relevant systems. You will also coordinate with regional heads and local suppliers to ensure documentation and service delivery are correct.
Benefits We offer flexible working to support your life ambitions, mental wellbeing support including access to resources such as our mental health first-aiders, and dedicated Employee Assistance Programs (EAPs). Additionally, we provide 25 days of paid annual leave in addition to bank holidays, private medical care, and a dog-friendly office. We also have a strong emphasis on training and career development, ensuring all our employees have opportunities for growth.
Additional Information Working Hours: Monday – Friday, 10am–6pm in Shoreditch (typically 3 days in office, 2 days WFH) Start Date: 9th of March 2026 Interview Process: 1st Stage: Virtual interview via Google Meet with the Operations Manager and a member of the Jacada team. Task Stage: Written Task (Full details TBC) Reports to: Operations Manager
