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Assistant(e) E-Commerce (Alternance) H/F

Ecotone UK


Posted over 30 days ago...


Join Ecotone, a B Corp certified leader in sustainable food, and help drive e-commerce innovation in a multinational, dynamic environment


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No salary declared 😔

icon Location

Saint Genis Laval, France

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98% Remote- Europe

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Expires at anytime

Ecotone stands at the forefront of organic and plant-based food production, committed to promoting biodiversity. With an array of strong, committed brands like Bjorg and Clipper, our products reach over 80 countries from production sites across Europe. As a B Corp certified company with the highest score in our category, we're recognized globally for our sustainable business practices, making us an exciting place for purpose-driven professionals.

  • Manage daily e-commerce operations, including customer relations, stock oversight, and delivery disputes.
  • Handle administrative tasks such as contract management and promotional activities in collaboration with key accounts.
  • Oversee product catalogues, including launches, updates, and competitive analysis on platforms like Amazon.
  • Analyze data to assess product performance, track sales promotions, and provide strategic recommendations.
  • Work closely with marketing and quality teams to support media campaigns and maintain product excellence.
  • Enrolled in a Bac +5 E-commerce program or similar higher education.
  • Autonomous, proactive, and organized with excellent interpersonal skills.
  • Proficient in Microsoft Office and comfortable with digital tools.
  • Creative, dynamic, and keenly interested in e-commerce and customer relations.

Benefits: Competitive salary, meal vouchers, 70% transportation cost reimbursement, sports activities, discounts at the internal grocery store, teleworking options, and more. Ecotone is dedicated to diversity, inclusion, and creating an equitable environment for all employees.

Ecotone is a pioneer and European leader in organic, plant-based and fair trade food. Our mission is to nourish biodiversity, through strong and committed brands such as Bjorg, Bonneterre, Clipper, Allos, Alter Eco, Danival, Destination, El Granero, Isola Bio, Kallø, Whole Earth, Zonnatura... In 2022, Ecotone obtained the highest B Corp certification score in its category, positioning it in the top 10 of certified large companies worldwide. Our family of brands is distributed in over 80 countries, our production sites are located in 7 European countries. The company employs 1600 people and has its headquarters near Lyon in France.

The role: As an E-Commerce Assistant, you will be in charge of daily customer relations, operational management (stocks, penalties, dispute management, delivery), administrative management of customer contracts (rates etc.), quality withdrawals management. You will manage the promotional lever in tandem with the key account: sales forecasts, NIPs budget management, Time & event tracking, contractual management of promotion with our customers, Product catalogue management at our main customers including Amazon: creation and implementation of new products, anomaly feedback and corrective follow-up, visual updates, product sheet writing, competitive monitoring, participation in the operational implementation of media campaigns, in synergy with internal teams (marketing, quality, regulatory, etc), Data analysis: Analyse product performance, promo sales, update and follow-up of KPI tables, action plan recommendations Collaborate with the Key Account on the codification of negotiated listings, Organise and participate in sending customer samples.

Job requirements: You are a student in Bac +5 specialized in E-commerce (Business school, university type IAE...), you are autonomous and proactive. Rigorous, you have a sense of organization and have relational qualities. You are comfortable with computer tools (Word, Excel, Internet, Power Point). Creative and dynamic profile, you have an appetite for E-Commerce and you want to discover the commercial relations of pure players.

Benefits: Remuneration: Restaurant Tickets 8,50 € (optional) + Reimbursement of 70% of transport tickets. Join La Ruche and benefit from a pleasant working environment, access to our sports activities, preferential rates at the internal grocery store, teleworking and all other Ecotone animations. The hive, our headquarters, is accessible by bus and metro (stop: Saint Genis Laval Hospitals Lyon South, 15 min walk).

We are committed to respecting our diversity & inclusion charter which supports equal opportunities. Ecotone is committed to creating an inclusive and equitable environment for all. Our mission is to nourish biodiversity, i.e. to protect, grow and cherish biodiversity by offering organic, vegetarian and diversified food.


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