Localisation Coordinator

Localisation Coordinator

Live shows make us feel good. They’re a time to hang with our friends, discover new artists or lose ourselves on a dance floor. We’re on a mission to bring all of this to more fans, more often – and that’s where you come in.

We’re looking for a Localisation Coordinator to join our Localisation team and provide a great experience for fans and venues, regardless of where they are in the world.

At DICE, you’ll be part of the company that’s redefining live entertainment. It's a place where you can be yourself, influence the culture, and create work that you’re proud of. Millions of fans use DICE, and you’ll be empowering venues, promoters and festivals to put on incredible shows.

About the role

As a Localisation Coordinator, you will support the Localisation team with setting up processes, supporting the translation team and identifying areas throughout the fan and partner experience to ensure everything we do resonates with fans and partners worldwide. We currently live in the UK, US, France, Italy and Spain, and we’re expanding rapidly into new markets.

You will

• Set up translation projects, provide detailed briefs and assign tasks to the freelance translation team.
• Handle query management, troubleshooting, feedback discussions, and initiation of quality improvement tasks. 
• Support in the management of freelancer workload and resource planning.
• Manage and deliver translation requests from initiation to completion, adhering to brand guidelines, and prioritising impactful localisation areas. Track the progress of all localised content, providing consistent status updates to internal teams and departments within the organisation.
• Provide input into DICE's localisation strategy and support new market launches, identifying localisation requirements.
• Support in the definition and implementation of new workflows and processes.
• Document best practices and guidelines for internal teams, input into KPIs for localisation and report on performance and quality.
• Develop proficiency with our software localisation platform Phrase and any other tooling required to complete the job.

You are

• Passionate, humble and talented
• A fan of music and culture
• Actively responsible, self-starter and enthusiastic
• A clear communicator and keen negotiator
• In tune with cultural nuances and sensitivities of global markets
• Flexible and able to multitask/re-prioritise
• Able to work independently and collaborate effectively with others

You’ll need

• Native-level proficiency in both English and at least one additional language 
• Excellent written and verbal communication skills, with copywriting experience desirable
• A minimum of 1 year of experience in a project coordination or management role, with bonus points if this is within the localisation industry.
• Attention to detail, research skills, problem-solving skills, data literacy, and numerical proficiency.
• Proficiency in using Excel and Google applications (Drive, Sheets, etc).

About DICE

Our teams work from London, New York, Barcelona, Paris, Milan, Berlin and Mumbai. We’re building products that will revolutionise the industry for fans, artists and venues – and we’re growing fast. Read about our Series C funding and our latest funding round to see what’s next for DICE.

We know that having a variety of perspectives makes us a better company – it’s why we strongly encourage members of underrepresented communities to apply. Find out how we’re creating a more diverse, equitable and inclusive DICE.

Our benefits

• Unlimited Paid Holiday 
• Monthly DICE Credits
• Private health insurance with Vitality with tons of perks
• Workplace pension with Penfold 
• Coaching and CBT Sessions
• Classpass
• Summer Workation
• Summer Fridays
• Generous Parental Package
• Eye Care Vouchers
• Cycle 2 Work
• Season Ticket Loans

We recognise the benefits of hybrid working, and want to create the best balance to ensure we can continue working together effectively. For our UK team, we have a hybrid work policy of three days in the office and two days from anywhere. You can chat about your specific team’s days and expectations during the interview process.

Application process
Our process for this role will involve the following stages:

• Screening call with our Tech Talent Lead 
• Meeting with our Localisation PM and Lead UX Writer

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