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IT Support Intern



Posted over 30 days ago...


Join our vibrant team at Lodgify and pioneer the future of the vacation rental industry with cutting-edge technology


icon Salary

No salary declared 😔

icon Location

Barcelona - internship

icon Nomad Friendly?

In-person- Barcelona Spain

icon Expires

Expires at anytime

Organisation summary - Lodgify is a rapidly growing startup revolutionizing the vacation rental industry with our innovative software solutions. With a recent $30M funding boost, we're on a mission to help property owners and managers succeed online. Our diverse team of 300+ professionals from over 50 nationalities is based in sunny Barcelona, creating a dynamic and international workplace.

Role SummaryProvide IT support, troubleshooting, and problem resolution for internal employees.Manage endpoints through Jumpcloud and troubleshoot various devices including laptops and IoT.Administer third-party software such as Google Workspace, MS Office, and Slack.Handle user account management and device provisioning.Maintain password administration and VoIP phone systems.Offer support for video conferencing tools and contribute to technical documentation.Assess software and hardware needs to enhance user productivity.

Role RequirementsUndergraduate or degree in computer science/engineering or related field.Familiarity with IT support concepts and technical knowledge of Operating Systems, computer hardware, and networking.Ability to create and understand technical documentation.Strong problem-solving, communication, and organizational skills.Proficiency in English, both written and verbal.Team player with a customer service focus.

Why you'll love working with us - At Lodgify, you'll be part of a fast-paced, energetic environment where your work makes a real impact. We offer a paid internship with mentorship, a collaborative international team, and a fun workspace with regular team events and a daily breakfast buffet. Plus, there are extra perks for referrals and a chance to maintain our team's reputation in Ping Pong!

⭐ Who we are

Lodgify is not just any startup, we're a fast-growing company leading the vacation rental industry with our innovative software. And we raised $30M to do exactly that!

Our platform empowers property owners and managers to efficiently manage and market their rental businesses online. We are an international team of more than 300 people and over 50 different nationalities, founded in the heart of sunny Barcelona. 

⭐ Role Overview

Do you love solving technical problems to help non-technical people? Are you ready to be part of a rapid-growth, funded startup? If your answer to these questions is ‘Yes’, Lodgify is the right place for you to learn and acquire new skills.

As an IT Support Intern at Lodgify your main objective is to troubleshoot and resolve issues with computers, software, and other related technologies, to maintain and improve the working environment of the internal users. You will directly support employees and help them to do their best work with reliable and efficient technology.

⚡ How will you make an impact?

Handle IT support requests from internal employees Endpoint management through Jumpcloud Laptop, mobile and IOT device troubleshooting Third party software administration (Google Workspace, MS Office, Slack, Notion, etc) User account management (Google Workspace, Jumpcloud) Device provisioning using the Asset Management System Password management and administration through Keeper VoIP phone system maintenance (3CX) Video conferencing support (Google Meet, Airtame) Technical documentation in our wiki in Notion Define software and hardware specifications in response to user requirements Identify and propose areas to maximise user experience and productivity in the working environment.

⚡ What makes you a great fit?

Undergraduate or Degree in computer science/engineering or other related field Familiar with IT support concepts Good technical knowledge of Operating Systems (Windows, MAC, and Linux), computer hardware, and networking with hands-on troubleshooting experience Able to read and understand technical manuals and process documentation Strong problem-solving skills with the ability to research and troubleshoot complex IT-related issues Ability to translate and demonstrate complex technical solutions to non-technical users Proven team-working skills by working in a collaborative environment Strong customer service focus Good communication skills in English, both written and verbal Strong organizational skills with the ability to efficiently prioritize and execute tasks.

⭐ How can you earn extra bonus points?

Familiar to JIRA, Gworkspace, hardware solutions for videoconferencing rooms Skilled in Ping Pong, our team has a reputation to maintain!

Why you’ll love us:

You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledges a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.

What's in it for you?

🤩 Kickstart your career journey with a paid internship that values your skills and potential.

💻 Get the tools for your daily tasks—awesome computers and gadgets included!

💟 Great culture & working environment with an international team of over 50 different nationalities.

👨🏼‍🏫 You’ll be guided by a mentor during your internship to support your learning process.

🌟 Regular team-building events like football tournaments, wine tastings, hikes, kayaking, and more!

🥑 Daily breakfast buffet at the office: coffee, avocado toast, sandwiches, cookies, fruits and much more!

🎯 Work hard, play harder! Our offices come fully equipped with ping pong, foosball, and more for a dynamic and fun workspace.

🤑 Boost your earning potential with our referral program that offers paid compensation.

🏖️ 6 holidays included in your six-month internship contract.

So, what are you waiting for? Apply now!

All applications and CVs must be submitted in English 😉


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