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Associate, Account Management


Posted over 30 days ago...


Join one of the world's leading fintechs and empower digital economies with


icon Salary

No salary declared 😔

icon Location

Ebene, Mauritius

icon Nomad Friendly?

100% Remote- Worldwide

icon Expires

Expires at anytime

Organisation Summary: is at the forefront of the fintech industry, offering cutting-edge cloud-based payment solutions that propel the digital economy. Working with renowned brands like Wise, Hut Group, and Sony Electronics, we provide a platform designed for performance and scalability. Our mission is to help businesses and their communities flourish in the digital world, making it an exhilarating time to become part of our team.

  • Be a key player in an account team dedicated to customer success
  • Support the Senior Account Manager and collaborate on projects
  • Provide insightful data analytics to inform customer strategies
  • Engage with a diverse, global client base in a dynamic environment
  • 1+ years in B2B Account Management, Relationship Management, or Customer Success within FinTech/Payments or e-commerce
  • Outstanding analytical skills and e-commerce/payments technology knowledge
  • Customer-focused with strong relationship-building capabilities
  • Dynamic, adaptable, and able to juggle multiple opportunities
  • Exceptional communication and negotiation skills
  • Degree educated or equivalent experience values diversity and offers a supportive community where hard work is recognized. Unlock your potential in an environment that fosters your best work. We welcome applicants from all backgrounds to contribute to our mission.

Company Description is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love.

The Role is actively looking for an enthusiastic and resourceful Client Account Management Associate to work as part of an account team to look after our customers. This is an excellent opportunity to join one of the most successful FinTech companies at a turning point of its global expansion. You will be supporting the Senior Account Manager and the wider Account Management team to handle customers and act as one of the main points of contact for day-to-day queries, provide data-driven insights and collaborate on many team projects.

Job Requirements 1+ years experience in a B2B Account Management, Relationship Management or Customer Success role in the FinTech and/or Payments industry and/or e-commerce/previous merchant experience. Outstanding analytical skills. Good knowledge of today’s major e-commerce and payments technologies, players, and major up-and-coming trends. Customer-focused and able to establish a robust relationship with the assigned customer base. Dynamic approach adapting to changing requirements with the ability to manage multiple opportunities concurrently. Exceptional communication and negotiation skills. Degree educated or equivalent.

Benefits We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.


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