Volunteer Administrator/Secretary to the Founder

What will you be doing?

The Administrator/Secretary will work closely with Tash, our Founder, managing all behind-the-scenes paperwork and organisation. They will often be working remotely, but location close to Twickenham would be an advantage for visits to head office.  Issuing Mobility Aids: You will be keeping accurate records of our inventory, who is assigned stock, and responsible for ensuring that we replace stock when needed.   Customer service: You will be one of the contacts for our service users, whether this be for enquiries, for information about events, or to help with philanthropy.   Governance: We are a CIC with the potential to convert to a CIO, so paperwork within this role may be used to support our application (along with the CEO and trustees support).   Events: You will help us to plan events in the area, including our regular support groups, as well as our one-off fun days and training events.   Secretary: You will be the right-hand-person to Tash, who comes up with brilliant, ambitious ideas 24/7 (sometimes too ambitious!) so you would support her in this, as well as being a voice of reason!   The organisation keeps growing and adapting as we learn what our community needs as well as what we can provide, so this role will inevitably grow and adapt too. We would love to have some on join us who has initiative and can take ownership of certain tasks so that Tash can delegate some from her role.   We would love for the volunteer to be able to check in almost every week day (up to one hour per day) as we get requests often and love to respond as quickly as we can. However, we understand that life happens, and we will consider other schedule options with a great candidate.   All roles at Chronically Marvellous are subject to a DBS check.

What are we looking for?

Organisation: You will be a very organised person, who can make order out of chaos! At the moment, our records are in good shape, and we would love to keep them that way. We'd love a reliable person who we know will ensure the integrity of the administration side of the organisation, and someone with initiative to say when a process isn't working.   Administration: You will have experience in a supporting administrative role, where you know what to expect working in an office environment, as well as remotely. Our organisation's staff and volunteers are mostly in London, as well as across the UK and abroad, so being able to liaise in various formats will help you in this role.   Secretarial acumen: You will work very closely with Tash, who's mind runs about 100mph on most days. There will be ad-hoc tasks required, but within the remit of an administrator.   Fundraising: This role is not a fundraising one, however, every person involved with Chronically Marvellous is expected to assist with fundraising in some way. This could mean sharing social media posts for crowdfunding, attending our fundraising events and helping out, or by directly helping our fundraising team, if that's something you are interested in.    This is a voluntary position, so we recognise that any time given to us by a volunteer is precious, and for that we are incredibly grateful.

What difference will you make?

Chronically Marvellous is motivated by making a difference to the lives of people with chronic illnesses. Firstly, this role will greatly help our Founder to have less weight on her shoulders, so that she can focus on partnerships and truly getting to know the community. It will allow us to rely on an individual to keep our records in order, as well as an additional person who can make suggestions on how to improve our organisation. There are always plenty of new services we can provide, so you'll perhaps be able to shed some light on what works and what doesn't.