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Join Marshmallow, an innovative insurer revolutionizing services for the globally mobile, as a key player in our dynamic New Business Team.
Overview
Salary
No salary declared 😔
Location
London, UK
Nomad Friendly?
In-person- London United Kingdom
Expires
Expires at anytime
At Marshmallow, we're on a mission to provide equitable insurance to those relocating to the UK, leveraging cutting-edge technology to support the underserved. Our progressive and experimental culture thrives on creativity and a commitment to addressing our customer's most pressing needs. It's an exciting time to be part of a company that's making a real difference in the financial services sector.
- Gain a deep understanding of customer needs to guide them to the best policy plans.
- Drive hiring and operational strategy for the New Business Team, preparing for future expansion.
- Support the Team Lead as a crucial deputy, managing a team of executives.
- Enhance customer-facing and internal processes through continuous iteration.
- Leadership experience, with a knack for training, mentoring, or leading a team.
- At least 2 years of experience in a target-driven role within sales, retention, or similar fields.
- Adept in coaching or training individuals towards achieving goals.
- Proficient in understanding sales KPIs and performance metrics.
Candidates should be prepared for 'out of hours' work and will undergo background checks to comply with FCA regulations, including a DBS check and confirmation of no active criminal proceedings.
Marshmallow is a company that was founded with the mission to provide fair insurance prices for people who move to the UK. We use technology to serve people that are often overlooked by financial services companies, solving important problems for people who need it most. We are proud of the culture we've created, where we push for progress every day, take risks, think creatively and experiment relentlessly to meet our customer’s needs.
The role you'll be filling is within the New Business Team. This team is here to understand our customers’ needs, assist them in finding which of our policy plans are most suitable and act as the bridge between customer expectations and our commercial goals. You'll be involved in hiring and operational set-up of the team, plus helping to expand in the future whilst acting as the number 2 to the Team Lead. You’ll help manage the day-to-day operations of a team of executives, while also helping us iterate our customer-facing and internal processes.
We are looking for someone that has leadership skills via exposure to training others, mentoring or leading a small team and will relish the challenge of working with leaders from across Marshmallow to strengthen and scale this team and set us up for future growth.
Job requirements include 2+ years relevant experience in a commercial sales, retention or similar target-driven customer-facing environment working with clear targets, experience coaching or training others to achieve their goals, and a strong understanding of sales KPIs and performance metrics.
Please note, due to the nature of this role regular ‘out of hours’ work will be required. To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don't have any live criminal proceedings.
