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Senior Data Analyst, Retention



Posted over 30 days ago...


Join Marshmallow's Mission to Revolutionize Insurance for Global Citizens as a Senior Data Analyst


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No salary declared 😔

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London, UK - Hybrid

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Expires at anytime

Marshmallow is an innovative company transforming the insurance industry by offering fair prices to individuals relocating to the UK. At the forefront of technology, Marshmallow provides solutions to customers traditionally neglected by financial services, with a profitable business model that's just warming up.

  • Analyse customer retention data to drive profitability.
  • Enable critical decision-making for the Retention team.
  • Communicate analytical insights to influence retention strategies.
  • Strong analytical skills with attention to detail.
  • Proficiency in SQL, Excel, Slides, and Looker.
  • Experience in a numerate environment and effectively presenting data.

Marshmallow offers a hybrid work environment, a competitive bonus structure, and a comprehensive benefits package including sabbaticals, mental health support, and professional development opportunities. We are dedicated to inclusive hiring and fostering a workplace where everyone can thrive.

Marshmallow is a company that was founded with the mission to provide fair insurance prices for people who move to the UK. We use technology to serve people that are often overlooked by financial services companies, solving important problems for people who need it most. We are a profitable company and we are just getting started.

The role you will be filling is a Senior Data Analyst for the Retention team. Your goal will be to increase the profitability of our existing customer base. You will be responsible for enabling key decision making for the Retention team, analysing overall revenue gained from fees and mid-policy services, or lost through cancellations during a policy. You will construct a story from this analysis to deliver clear, concise messaging to influence process decisions being made and optimise outcomes at all stakeholder levels.

Job requirements include strong analytical and problem-solving skills, excellent attention to detail, ability to extract and manipulate data using SQL and present outputs through a variety of mediums including Excel, Slides, and Looker. You should be confident operating in a highly numerate environment and bringing this output to life across a range of audiences.

Benefits of working with us include a hybrid working model, competitive bonus scheme, flexible benefits budget, sabbatical leave, work from anywhere policy, mental wellbeing support, learning and development opportunities, private health care, medical cash plan, tech scheme, and more.

We are committed to hiring without judgement, prejudice or bias and encourage everyone to apply for our open roles. We are working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.


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