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Exciting Opportunity to Lead Account Management at First Mile, an Innovator in Sustainability and Business Growth
Overview
Salary
No salary declared 😔
Location
London, UK - Hybrid
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Expires
Expires at anytime
Organisation summary
First Mile is a high-achieving, multiple award-winning business focused on helping companies reach their sustainability and growth targets through top-tier account management services. Committed to exceptional service and sustainable business practices, First Mile offers a dynamic and supportive environment, making it a perfect place for passionate professionals to grow and make a difference.
Role Summary
- Direct a team of Account Managers and Junior Account Managers.
- Devise and implement strategies to achieve growth and retention goals for our B2B portfolio.
- Establish, expand, and maintain crucial customer relationships to increase commercial value.
- Deliver exceptional account management aimed at exceeding customer expectations, aiding them in meeting their sustainability objectives.
Role Requirements
- Strong commercial acumen and proven B2B account management experience.
- Ability to convert strategies into action plans and execute them.
- Excellent comprehension of business customer management principles and business communication skills.
- Prior experience with Outlook, Word, Excel, PowerPoint, and Sales Force is advantageous.
Application Process Details
- Interested candidates are encouraged to apply directly, indicating their suitability for this rewarding and challenging position at First Mile.
First Mile is dedicated to helping businesses achieve their growth and sustainability goals through exceptional account management services. We are currently looking for an Account Management Lead to join our team in a hybrid role based in London.
The role: As the Account Management Lead, you will be responsible for leading and managing a team of Account Managers and Junior Account Managers. Your main goal will be to drive the strategy that meets our ambitious growth and retention plans for our B2B customer portfolio. This includes building, expanding, and maintaining key customer relationships, leveraging commercial value with strategically important large customers. You will ensure that our customers are amazed by exceptional account management, helping them achieve their sustainability goals, and recognizing the value of their partnership with First Mile.
Job requirements: The ideal candidate will have strong commercial acumen, proven account management experience in a B2B environment, and the ability to translate strategies into tactical plans and implement them. You should have extensive knowledge of business customer management principles and strong business language communication skills. Experience with Outlook, Word, Excel, PowerPoint, and Sales Force is beneficial.
Benefits: First Mile offers a range of benefits including a sales bonus scheme of up to 50% of your basic salary, enhanced maternity/paternity scheme, regular company parties and events, employee recognition events, 25 days holiday plus bank holidays, and a £60 monthly allowance for personal expenses. We encourage our employees to follow their passions and try new things within a structured framework designed to help them excel.
If you are looking for a challenging and rewarding position, apply to join our dynamic team at First Mile, a rapidly growing, multi-award-winning business in a sector that has never been more important.
