Senior Social Media Officer

Change lives in a life-changing career

The organisation - Why they are exciting: When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain. The impact of cancer on young lives is more than medical. And that impact can be felt by entire family. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make their voices heard and their unique needs understood, so they can get the right care and support at the right time.

The role - what the role entails: We’re looking for a Senior Social Media Officer with a genuine passion for conversation, connection, and community to join our Digital Engagement Team. As the Senior Social Media Officer, you will lead the delivery of the charity’s social media activity, as well as the paid boosting strategy of social media content across all platforms. This role is part of the Digital Engagement team, who are responsible for paid media, email marketing and organic social media activity. While social media will be the core focus of this role, experience in paid media and/or email marketing is desirable.

Job requirements - any requirements mentioned: The key skills we’re looking for in this role are: Proven experience managing and growing organisational social media channels, ideally across multiple audiences and markets. Demonstrable experience planning, delivering, and evaluating social media strategies and/or multi channel campaigns. Proven experience managing and executing paid media campaigns, ideally across multiple channels and campaign objectives (eg. Paid social conversion campaigns; mid-funnel PPC campaigns). Strong track record of community management, including moderating discussions, protecting online spaces, and managing sensitive or complex enquiries. Experience producing engaging content for different platforms (copy, static, video, audio, short form reels). Experience using analytics, social listening, and reporting tools to derive insights and drive continuous improvement. Experience project-managing the implementation of campaign tracking across various ad platforms and websites. Experience working with multiple stakeholders and juggling cross team projects in a fast moving environment.

Benefits - if any benefits mentioned: For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it: Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage. Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development. Generous annual leave allowance. Great family/caring leave entitlements. Enhanced pension. Access to our employee savings scheme.