Return to jobs Return to jobs

Volunteer Listening Volunteer

The Wren Project


Posted over 30 days ago...

Our listening volunteers offer 1:1 listening support to people in emotional distress as a result of their autoimmune disease.  Support is offered in fortnightly 50 minuet sessions, either online or over the phone.


icon Salary


icon Location

London, E2 6GG

icon Expires

Expires at anytime

What will you be doing?

The Wren Project offers free, one-to-one listening support for people in distress as a result of their autoimmune disease diagnosis. The service we provide would not be possible without the commitment, empathy and support of our volunteers. Volunteers at the Wren Project provide emotional listening support to people living with autoimmune disease (our Wrens). We offer a safe, non-judgmental space for Wrens to talk about how autoimmune disease is impacting their life, without giving advice or offering solutions. Volunteers quietly support Wrens through regular, ongoing appointments, build rapport with Wrens. Volunteers do not need to have any knowledge of experience of autoimmune disease.  We are the only charity in the UK who provide support for all autoimmune diseases.  Application and training process:

Send an application form via our website; Attend an online one-to-one interview to discuss why you want to volunteer; We assess an applicant’s suitability for the role; If successful, applicants participate in a remote, 4-week training programme focusing on listening skills, and supporting people with autoimmune disease; A final one-to-one assessment of readiness before being matched with a Wren.

The role:

Join a regular fortnightly shift, where you will support two Wrens in two separate, one-to-one sessions of 50 minutes via telephone/video call/online. A self-reflective approach to learning and development supported by staff-led reflective practice sessions. Monthly attendance required for the initial six months. Attend three additional modules of skill-building training in the first 12 months; Access to ongoing support from other volunteers and the Operations team; Opportunities to support the charity in a variety of additional roles.

What we offer volunteers:

Lifelong skills in deep listening; Extensive training in empathetic listening and supporting distress; An excellent opportunity to engage in ongoing personal reflection and development in a supportive charity environment; A self-reflective approach to learning and development; An insight into life with autoimmune disease.

What are we looking for?

A desire to support people in times of distress; An empathetic and understanding attitude; A commitment to offering ongoing support to Wrens and to reflect upon the experience; A quiet and private space to conduct appointments; Access to a computer, telephone and a reliable internet connection; Confidentiality, professionalism and reliability; The commitment to volunteer at the Wren Project for at least one year. 3+ years experience in a Mentoring, Coaching, Social care or Counselling

What difference will you make?

Our volunteers will provide a space for those in distress with an Autoimmune Disease to feel heard. Through listening and reflecting with our Wrens, our volunteers can help Wrens to feel supported and less isolated. To hear it from our Wrens, here is some of the feedback we have received on listening sessions with our volunteers 'My volunteer has gently and skilfully supported me to reflect and reframe my anxieties and facilitated me to look forwards with more positivity.  It is work in progress but I am able to encounter set backs with a little less fear and a title more positivity because of my listeners support' - A Wren 'Thank you - you’ve made the whole experience feel so safe, validating and welcoming. One of the very few [people] I’ve felt able to really be vulnerable with emotionally and you have helped me begin to process my health issues' - A Wren 'I really felt able to build a rapport and trusting relationship with my volunteer. Made a big difference to coping' - A Wren 


Hire with Escape

Showcase your progressive organisation and post your open roles to the biggest UK community of purpose driven job seekers.

Get Started