Business Director

Business Director

London (Hybrid Working) 

A benchmarked salary between £72,000 to £83,000 based on your level within our progression framework. Package also includes quarterly commission structure.

👋 Who we are
Born Social is a global social media agency that brings social-first thinking to the brands of tomorrow.  

For the last 10 years, we’ve helped brands navigate and harness the chaos of social bringing method to the madness.From household names like Guinness, Primark and Ford to the next generation of big brands like Nando's, Peloton and Fever-Tree.

As a proud B Corp we care about People, Planet and Profit in equal measure. Working hard to attract, retain and develop the best social-first talent in our industry and creating a business and culture for them to thrive in. 

We're an ambitious team of over 100 people across the UK & US and not stopping there.  We're growing fast and so we're looking for another Business Directorto join our team.

As a Business Director at Born Social you will be the most senior client services role across our largest accounts. You will work alongside other senior client services roles (Heads Of Department and Business Directors) to lead the department with specific focus on the people within your account team. As the senior point of contact you are responsible for client health, commercial performance and team NPS. 

✏️ What you'll be doing: 

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• Account Leadership: Leading an account team for the agencies largest accounts. You'll lead the team and client to ensure we're producing industry leading strategic responses and award winning creative, ensuring we're building the social first brands of tomorrow. 
  
• Strategic Direction: Owning senior client relationship development strategies rooted in growth, ensuring we're frequently selling back the value of our work, identifying and pitching opportunities for development.
  
• Team Management: Leading Senior Account Directors and Account Directors personal and professional development. Ensuring they're thriving both personally and professionally. Collaborating with other Business Directors and our Head of Client Services to plan department progression through the lens of your account. 
  
• Commercial Management & Performance: Commercial reporting on the performance and health of your account to Leadership and Heads Of team. Spotting opportunities for improvement and working with internal teams to roll out operational changes. 
  
• Department Growth & Vision: Gathering insight from your account that informs Born Social's product development, working closely with Leadership team, Business Directors and Heads Of Department to turn these developments into annual agency goals. 
  

👀 Who we're looking for:

• 
  
• You've got a proven track record of leading large account teams and budgets.
  
• You have a solid understanding of social first delivery (strategy, creative, media and management).
  
• You've got experience in a growth or New Business focused role. 
  
• You're passionate about leadership and development of others. 
  
• You're ambitious and keen to collaborate with other agency leaders.
  
• You've got hands on experience with commercial reporting.
  
• Ideally, you've got experience working with global brands.
  

✌️ Our values:

Our values aim to pinpoint the magic ingredients for us at our best. We look for people who share our values and can add to our culture. 

See Challenge as Opportunity... is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.

Say It Simply... is how we communicate. Think of the basic rules of communication - honest, clear, confident.

Do What You Say... is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose. 

Make Each Other Better... is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.

Consciously Contribute...is bigger than all the others.  It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self-serving.  

💙 Everyone's welcome:

We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family, or parental status. We don’t simply comply with the Equality Act, we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity, and representation.

💼 A day in the life at Born Social:

We've partnered with Day of Wrk to show you what daily life is like in some of our most popular job roles.Visit their site to see content from some of our team including Social Media Managers, Motion Designer & Account Managers.