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People Solutions Coordinator



Posted over 30 days ago...

Join the Kind and Passionate Team at Braze as a People Solutions Coordinator


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Braze is a dynamic customer engagement platform that fosters connections between brands and their customers. As a certified Great Place to Work®, Braze offers a vibrant culture, comprehensive benefits, and a commitment to work-life harmony. With a global presence and a dedication to inclusivity, Braze is an exciting environment for professional growth.

  • Provide support across various People functions, ensuring procedural compliance and data integrity.
  • Facilitate new hire onboarding and respond to employee inquiries.
  • Collaborate on process improvements and maintain procedure documentation.
  • Participate as a culture ambassador, enhancing employee engagement and retention.
  • Minimum of 2 years HR experience.
  • Exceptional attention to detail and confidentiality.
  • Strong communication, multitasking, and prioritization skills.
  • Experience with HRIS systems, Workday is a plus.

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.

We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.

To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.

If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.


As a part of the Braze People team, the People Solutions team plays a pivotal role in supporting the overall employee experience and optimizing processes to align with business needs. The People Solutions Coordinator will provide valuable support across various People functions, ensuring accuracy and integrity from compliance to our processes, and serve as a key point of contact for employee operational questions and/or concerns. 

This role will report to the Team Lead, People Solutions, and sits within the People Operations function, but will also have the opportunity to work closely with all functions across the People Department.


As the People Solutions Coordinator, you will:

  • Maintain a thorough understanding of our HR policies, procedures, and local laws to ensure compliance 
  • Reviews all new hire data and ensures the integrity of all data entered. Support the onboarding process of new hires, including regional day-one new hire onboarding sessions
  • Respond to employee inquiries through our ticketing system in a timely manner to meet SLAs and/or direct them to the right teams and resources based on their needs
  • Collaborate with team members and management to optimize and implement process improvements
  • Assist the People team with various ad-hoc projects and day-to-day tasks (e.g. employee criminal background checks, work authorization checks, immigration queries)
  • Maintain procedure documentation on People Solution processes 
  • Contribute as an ambassador for our culture; help manage projects that increase engagement, motivation, development, and retention


You’re a motivated, detail-oriented, and highly organized person who is excited to join a fast-paced and scaling company! 

Specifically, you have:

  • Minimum of 2 years experience in HR
  • Exceptional attention to detail and accuracy
  • Ability to handle sensitive and confidential information with professionalism and discretion
  • Excellent communication and interpersonal skills
  • Proven ability to multitask and prioritize in a fast-paced environment
  • Strong service orientation to internal and/or external customers
  • Receptive to feedback
  • Prior experience working with an HRIS system ( Workday is a plus)


Details of these benefits plan will be provided if a candidate receives an offer of employment. Benefits may vary by location.

From offering comprehensive benefits to fostering flexible environments, we’ve got you covered so you can prioritize work-life harmony.

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and tuition reimbursement
  • Community engagement opportunities throughout the year, including an annual company wide Volunteer Week
  • Employee Resource Groups that provide supportive communities within Braze
  • Collaborative, transparent, and fun culture recognized as a Great Place to Work®


Braze is a leading customer engagement platform that powers lasting connections between consumers and brands they love. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.

Braze is proudly certified as a Great Place to Work® in the U.S., the UK and Singapore. We ranked #3 on Great Place to Work UK’s 2024 Best Workplaces (Large), #3 on Great Place to Work UK’s 2023 Best Workplaces for Wellbeing (Medium), #4 on Great Place to Work’s 2023 Best Workplaces in Europe (Medium), #10 on Great Place to Work UK’s 2023 Best Workplaces for Women (Large), #19 on Fortune’s 2023 Best Workplaces in New York (Large). We were also featured in Built In's 2024 Best Places to Work, U.S. News Best Technology Companies to Work For, and Great Place to Work UK’s 2023 Best Workplaces in Tech.

You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Chicago, Jakarta, London, Paris, San Francisco, Singapore, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.


At Braze, we strive to create equitable growth and opportunities inside and outside the organization.

Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.

We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.

Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.


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