Return to jobs Return to jobs

Senior UX Researcher

Flo health


Posted over 30 days ago...

Join Flo as a Senior UX Researcher and shape the future of user experience for innovative health projects


icon Salary

No salary declared 😔

icon Location

London, England, United Kingdom,

icon Expires

Expires at anytime

Organisation summary: Flo is at the forefront of personal health, leveraging innovative technology to cater to the needs of a new and growing audience. By joining our team, you’ll be part of a dynamic environment where big ideas come to life, and user-centric design is at the heart of new project developments. This is a chance to lead UX research in a company that's committed to making a tangible impact on users' lives, providing insights that drive the creation and enhancement of products that truly matter.

  • Role Summary:
    • Lead the discovery process for major new initiatives, thoroughly understanding user needs and laying the groundwork for feature development.
    • Prioritize user needs and integrate them with analytical and medical data.
    • Collaborate with product and content design teams to devise and implement a research strategy for testing new product prototypes.
    • Develop UX research strategies and scenarios tailored to business goals and communicate actionable data.
    • Champion and enhance the perception and quality of UX Research within the company, executing strategic projects with minimal support.
  • Role Requirements:
    • Over 5 years of UX research experience in a fast-paced product environment.
    • Strong communication skills and the ability to advocate for and influence research-driven decision-making.
    • A diverse skill set in both evaluative and formative research methods.
    • Proven track record of leading research projects from start to finish.
    • Skills to translate research findings into practical product improvements.
    • A proactive approach to identifying new opportunities for product development through research.

As the senior UX Researcher at Flo, you will be playing a critical role in discovering user needs for an entirely new audience in new big projects, testing fully functional MVP versions with real users, and checking product hypotheses in the pre-launch stages.

Your Experience

Must have:

  • 5+ years of hands-on UX research experience in a fast-paced product environment.
  • Strong communication and storytelling skills, capable of advocating for research and influencing decision-making across domains.
  • Extensive expertise in a wide array of research methods, both evaluative and formative.
  • Demonstrated ability to lead research projects from conception to completion.
  • Ability to get practical-oriented research results that can be converted into real product enhancements. 
  • Proactive mindset with a track record of identifying new product development opportunities through research.

What you'll be doing

You'll be responsible for:

  • Leading the discovery process for big new initiatives to bring the product understanding of core user needs, expectations, and ground for feature development. 
  • Suggesting methods to prioritize user needs and align them with existing in-app analytical data and medical data by population. 
  • Collaborating with product and content design to create a research strategy to test the prototypes of new products and get the most actionable insights.
  • Creating the strategy for UX research depends on the goals, including UX research scenarios and data representation. 
  • Improve the quality and perception of UX Research within the business while executing and managing evaluative and strategic projects independently, requiring minimal support.



Hire with Escape

Showcase your progressive organisation and post your open roles to the biggest UK community of purpose driven job seekers.

Get Started