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Join Flo as a Senior UX Researcher and shape the future of user experience for innovative health projects
Overview
Salary
No salary declared 😔
Location
London, England, United Kingdom,
Expires
Expires at anytime
Organisation summary: Flo is at the forefront of personal health, leveraging innovative technology to cater to the needs of a new and growing audience. By joining our team, you’ll be part of a dynamic environment where big ideas come to life, and user-centric design is at the heart of new project developments. This is a chance to lead UX research in a company that's committed to making a tangible impact on users' lives, providing insights that drive the creation and enhancement of products that truly matter.
- Role Summary:
- Lead the discovery process for major new initiatives, thoroughly understanding user needs and laying the groundwork for feature development.
- Prioritize user needs and integrate them with analytical and medical data.
- Collaborate with product and content design teams to devise and implement a research strategy for testing new product prototypes.
- Develop UX research strategies and scenarios tailored to business goals and communicate actionable data.
- Champion and enhance the perception and quality of UX Research within the company, executing strategic projects with minimal support.
- Role Requirements:
- Over 5 years of UX research experience in a fast-paced product environment.
- Strong communication skills and the ability to advocate for and influence research-driven decision-making.
- A diverse skill set in both evaluative and formative research methods.
- Proven track record of leading research projects from start to finish.
- Skills to translate research findings into practical product improvements.
- A proactive approach to identifying new opportunities for product development through research.
As the senior UX Researcher at Flo, you will be playing a critical role in discovering user needs for an entirely new audience in new big projects, testing fully functional MVP versions with real users, and checking product hypotheses in the pre-launch stages.
Your Experience
Must have:
- 5+ years of hands-on UX research experience in a fast-paced product environment.
- Strong communication and storytelling skills, capable of advocating for research and influencing decision-making across domains.
- Extensive expertise in a wide array of research methods, both evaluative and formative.
- Demonstrated ability to lead research projects from conception to completion.
- Ability to get practical-oriented research results that can be converted into real product enhancements.
- Proactive mindset with a track record of identifying new product development opportunities through research.
What you'll be doing
You'll be responsible for:
- Leading the discovery process for big new initiatives to bring the product understanding of core user needs, expectations, and ground for feature development.
- Suggesting methods to prioritize user needs and align them with existing in-app analytical data and medical data by population.
- Collaborating with product and content design to create a research strategy to test the prototypes of new products and get the most actionable insights.
- Creating the strategy for UX research depends on the goals, including UX research scenarios and data representation.
- Improve the quality and perception of UX Research within the business while executing and managing evaluative and strategic projects independently, requiring minimal support.
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