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Lead Product Manager, Business Banking Growth

Monzo Bank


Posted over 30 days ago...

Join the innovative team at Monzo and revolutionize business banking with your passion for growth and customer value


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Monzo is reshaping the banking industry with its customer-centric approach and user-friendly technology, making finances easier for over 400,000 businesses in the UK. As a beacon of modern banking, Monzo is dedicated to solving problems and improving lives, offering an exciting work environment where you can make a real impact.

Role Summary:

  • Define and execute strategies for customer acquisition, engagement, and retention in Business Banking.
  • Work collaboratively with teams across engineering, design, data, user research, and marketing.
  • Launch and iterate on experiments to create delightful user experiences.
  • Communicate the product vision and progress effectively.
  • Lead planning and roadmap prioritization, aligning with business goals.
  • Set clear goals and track progress, ensuring timely delivery of projects.

Role Requirements:

  • Proven experience in leading product growth and a data-driven mindset.
  • Ability to collaborate with diverse teams and drive results.
  • Strong motivational and leadership skills, with a passion for customer value.
  • Intellectual honesty and a continuous improvement mindset.
  • Creativity in challenging the status quo and driving innovation.
  • Eagerness to learn and share knowledge every day.
  • Excitement about Monzo's mission, particularly within business banking.

Application Process Details:

  • Recruiter call to understand your interests and experience.
  • Initial call with the hiring manager.
  • Experience Loop with three interviews focusing on a case study, project walkthrough, and Monzo's values.
  • Final discussion with a senior Monzo leader.

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our team about what it's like working at Monzo

📍London | 💰 £115,000 to £145,000 + Benefits 

About Business Banking:

We’re looking to hire a product manager to join the Business Banking collective.

Business Banking launched 4 years ago with the idea of bringing the very best of Monzo to small businesses. Since then it’s grown into an award winning offering, serving over 400,000 UK businesses.  

We’re now gearing up for our next phase of growth with substantial investment into our product offering to support our ambitious plans. 

Your day-to-day   

As the product lead for growth in business banking, you will play a crucial role in defining and executing on strategies that drive customer acquisition, engagement, and retention. 

That means you’ll:

  • Collaborate with engineering, design, data, user research and marketing to identify new growth opportunities, launch experiments and iterate.
  • Create delightful experiences that solve user needs and pain points.
  • Communicate effectively. You get people inspired by the product vision and you share the right context with the right people at the right time.
  • Lead the planning process and associated roadmap prioritisation ensuring alignment within the team and with wider business goals and objectives. 
  • Work with cross-functional partners (engineering, design, data, user research and marketing) to ensure projects are delivered on time and as planned.
  • Set clear goals and track progress against targets.

You should apply if:

  • You have a track record of leading product growth.
  • You're data-driven, and enthusiastic about metrics. You have a proven track record of making an impact through experimentation and optimization.
  • You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.
  • You’re able to motivate, energise and inspire people towards a common goal
  • You’re passionate about building value for customers and not just achieving business results.
  • You’re intellectually honest about your work's performance, continually striving for improvement. 
  • You can systematically break down and solve complex problems.
  • You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
  • You’re passionate about learning every day and sharing your knowledge and experience.
  • You’re excited by what we’re doing at Monzo, especially business banking. 

The interview process:

Our interview process typically involves 4 main stages: 

  • Recruiter call 
  • Initial call with hiring manager
  • Experience Loop consisting of x3 interviews. This includes a Case Study, Project Walkthrough and a Values interview 
  • Final chat with a senior leader at Monzo

Our average process takes around 3-5 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on [email removed - click apply for more details]

What’s in it for you:

💰 £115,000 to £145,000 ➕ plus stock options & benefits 

✅ We can sponsor visas 

📍This role can be based in our London office, we expect you to be comfortable to come to our office once to twice a week

⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team

📚 Learning budget of £1,000 a year for books, training courses and conferences

➕ And much more, see our full list of benefits here


Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.


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