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Join the Prestigious British Museum Security Team and Protect One of the World's Greatest Collections
Overview
Salary £27013
Location Bloomsbury and Orsman Road
Expires Expires at anytime
The British Museum, a global leader in cultural experience and the UK's top visitor attraction, is seeking dedicated Security Officers for the Visitor and Security Services Department (VSS). This institution, which draws over five million visitors annually, is home to a collection of immense historical significance and requires a team that is committed to safeguarding its legacy.
- Ensure the safety and security of the Museum's collection, staff, and visitors.
- Be the welcoming face of the Museum, providing excellent customer service.
- Maintain a high level of security awareness in various situations.
- Support other visitor service teams with dignity and respect.
- Experience in an operational security role is essential.
- Exceptional customer service and communication skills.
- Proactive in emergency situations, with a keen sense of awareness and response.
- Ability to work independently and within a team, following instructions carefully.
Candidates will enjoy a competitive benefits package including pension scheme membership, generous annual leave, free museum entry, season ticket loans, development opportunities, and more. The British Museum is an equal opportunities employer and adheres to stringent security standards for employment.
The British Museum is the UK’s leading visitor attraction and welcomes over five million visitors a year. The Visitor and Security Services Department (VSS) are looking to recruit Security Officers to work across the Museum Estate. The primary purpose of the role is to provide security for the Museum, staff, visitors and one of the most important collections in the world. To this end, we are looking for people who can deliver security awareness and customer service to a high standard.
The role entails joining a Security Team whose primary focus is to provide a safe and secure environment for our visitors, staff, and our world-famous collection. You will be the first person that visitors and staff often meet on their arrival, and the last person they see when departing the Museum. Therefore, the right candidate must have a high standard of dress, motivation to work as an individual or within a team sometimes in challenging circumstances, maintaining a high standard of security awareness with good customer care, provide support for our other visitor frontline teams while treating everyone you meet with dignity and respect.
Job requirements include experience and knowledge of working in an operational security role, excellent customer service skills, good written and verbal communication skills to understand visitor needs and respond appropriately, high level of awareness and responsiveness in security situations, ability to effectively respond to emergency situations and undertake rapid response activities, able to take responsibility for tasks, only escalating these where required, ability to work cooperatively as a team and follow instructions and processes in routine and emergency situations.
We offer a competitive benefits package including: Membership of the civil service pension scheme, generous annual leave allowance, free entry to a wide range of museums and exhibitions, interest-free season ticket loan, professional and personal development opportunities, Employee Assistance Programme, discounts on food and gift shop purchases.
The British Museum is committed to equal opportunities and to providing employees with a work environment free from discrimination and harassment, and we encourage applicants from all backgrounds. The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
