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Network Growth Intern (6 Months)

EcoVadis

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Posted over 30 days ago...

Expired

Join the sustainability revolution at EcoVadis and empower global business impact with your analytical skills

Overview

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No salary declared 😔

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Ebène, Mauritius

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Expires at anytime

At EcoVadis, you will become part of a dynamic team that's pioneering the future of business sustainability. As the leading provider in sustainability ratings, we combine expert analysis with powerful technology to deliver actionable insights into corporate sustainability practices. Our international team is dedicated to making real change, offering a stimulating work environment where your efforts are valued and your personal growth is nurtured. Discover more about our vibrant culture on the EcoVadis careers page.

Role Summary:

  • Supporting the Network Growth team with customer database management on Salesforce.
  • Engaging with Carbon suppliers to gather feedback and address challenges.
  • Creating reports and dashboards as required.
  • Efficiently resolving customer queries on Salesforce and directing cases appropriately.
  • Verifying customer information and coordinating with relevant departments.
  • Participating in various projects as needed.

Role Requirements:

  • Preferred degree in Business or Management.
  • High proficiency in MS Excel, Word, and other desktop tools.
  • Strong analytical and problem-solving abilities.
  • Fluent in English and French; additional languages are a plus.
  • Ability to meet tight deadlines and work under pressure.
  • Customer-focused with a quality-driven mindset.
  • At least 1 year of experience in Customer Experience/Support is beneficial.

Join our team in Ebene, Mauritius, for a 6-month internship that offers a rich learning experience and the chance to contribute to a culture of trust and empowerment. We support your journey with competitive salaries, wellness allowances, and flexible working policies. Apply today and let your unique talents shine at EcoVadis!

Company Description

Work smart, have fun and make an impact!

EcoVadis is the leading provider of business sustainability ratings.

Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis?

Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

If you have questions about the company or open roles you can Chat with an insider

Job Description

This role primarily will focus on the following tasks (but will not be limited to):

  • Supporting the Network Growth team in analyzing and filling in the information about customers on our database (Salesforce) within a given time frame
  • Interact with Carbon suppliers to collect their experience address pain points and create a feedback loop with relevant stakeholders.
  • Creating reports and dashboards whenever required
  • Solving customers’ queries on Salesforce within a timely manner
  • Routing cases to the concerned business units/offices
  • Checking and qualifying information of customers and liaising with concerned departments/persons (if necessary)
  • Might be involved in different projects from time to time

Qualifications

  • A degree in a Business or Management related discipline is preferred.
  • An excellent level of computer literacy, especially using MS Excel, Word and other desktop tools.
  • Strong analytical and problem-solving skills.
  • Fluency in English and French is a must. Proficiency in additional languages is a definite plus.
  • Ability to work under pressure and meet tight deadlines.
  • Customer and quality-oriented attitude.
  • Previous experience (At least 1 year) in Customer Experience/Support is an advantage.

Additional Information

  • Location: Ebene, Mauritius

    Starting date: ASAP

    Position: Internship 6 months (not renewable)

Everyone at EcoVadis contributes to a culture of trust, respect and empowerment. Our growing team in Mauritius is full of talented professionals from various fields who all share a desire to make an impact. We offer competitive salaries and support personal growth from day one with extensive onboarding, mentoring and a brand new e-learning platform bursting with courses and modules so you can learn new skills and fine-tune old ones.

What we offer:

  • Support with all the necessary office and IT equipment
  • Wellness allowance
  • Work from Home Allowance
  • Travel Grant allowance
  • Annual performance bonus
  • Remote work from abroad policy
  • Flexible working hours,
  • Hybrid/ full remote work
  • Pension contributions and optional private health coverage
  • Internet and electricity bill allowance
  • CSR activities
  • Community service day when volunteering

Our hiring team looks forward to reviewing your CV, with a guaranteed response to every application. A new job with purpose awaits you. You can be part of an awesome team and make sustainability real!

Don’t fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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