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Hair Transplant - Sales Specialist



Posted over 30 days ago...

Join the Health Revolution as a Sales Specialist at MANUAL and Transform Lives


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No salary declared 😔

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Remote, Hybrid London , England , United Kingdom

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Expires at anytime

MANUAL is a rapidly growing start-up in the health and wellness sector, revolutionizing healthcare delivery through its comprehensive digital clinic. Our mission is to improve the healthspan of people across the UK, Brazil, and more, by addressing conditions such as hormonal imbalances, obesity, and hair loss. By integrating diagnosis, custom medications, doctor services, and treatment management, MANUAL is pioneering a new approach to healthcare under one consumer brand.

  • Engage with new and existing leads to support their hair restoration journey.
  • Provide information on hair transplants and MANUAL's offerings.
  • Collaborate with sales, clinical, and commercial teams to optimize lead conversion.
  • Exceptional communication and empathetic customer service skills.
  • Strong sales and interpersonal abilities.
  • Previous experience in health, wellness, or customer-facing sales roles is advantageous.
  • Proactive problem-solving and the ability to work in a dynamic environment.
  • Availability for a Tuesday to Saturday or Sunday to Thursday work schedule.
  • Remote or hybrid working options, based out of Bermondsey.

MANUAL offers a range of benefits including equity options, 25 days of holiday, parental leave, flexible working policies, private medical insurance, L&D budget, wellness perks, company retreats, and more. We are dedicated to diversity and inclusivity in our hiring practices.

We are MANUAL, a promising start-up in the health & wellness space. We deliver healthcare at scale thanks to our comprehensive digital clinic. Our ambition is to extend the healthy years of lives for a large part of the population in the UK, Brazil, and beyond focusing on life-impeding conditions like hormonal imbalance, obesity and hair loss. We are centralising the diagnosis, custom medications, doctor specialist services, behavioural change and fully vertically integrated management of the treatment journey, under one roof and consumer brand.

The role entails proactively calling new leads and existing leads who the team have not been able to reach, to progress them on their hair restoration journey. You will be assisting customers by addressing their initial questions regarding hair transplants and what MANUAL offers. You will be working closely with the rest of the sales team to hand over leads and the clinical and commercial teams.

Job requirements include excellent communication skills, high level of empathy, strong interpersonal and sales skills. Good to have previous sales experience in the health, wellness, cosmetic & customer-facing roles. Ability to think on your feet and solve problems on the move. Proactive and energetic - you take the initiative. Enjoys working in a fast paced environment. Working hours will be Tuesday to Saturday or Sunday to Thursday. This role can be fully remote or hybrid from our offices in Bermondsey.

Benefits include share options, 25 days holidays and generous parental leave & flexible working policies, private medical insurance, £400 annual learning & development budget with Learnerbly, gym & wellness benefit with Wellhub, hybrid role based in Bermondsey 3 days a week with breakfast and lunch once a week, and socials once a month, cycle to work scheme, electric car scheme, annual company retreat, a fun and friendly working environment with sharp and motivated co-workers.

We are committed to equal employment opportunities regardless of gender and gender reassignment, age, disability, race, religion or belief, sex and sexual orientation, pregnancy and maternity, marriage and civil partnership. We base all our employment decisions on merit, job requirements and business needs. We believe that a diverse and inclusive workforce is essential to our success. We are committed to creating an environment where everyone feels welcomed, valued and respected, regardless of their background, identity or beliefs.


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