Return to jobs
Join Patagonia, a leading outdoor apparel company and environmental activist, as a vital contributor in shaping excellent customer experiences.
Overview
Salary
No salary declared 😔
Location
Munich, Germany - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation summary
Patagonia, founded in 1973, is a renowned outdoor apparel company with a passion for environmental activism. As a B Corporation, we've contributed more than $145 million to support environmental causes globally.
Role Summary
- Support and grow Patagonia's wholesale accounts across Europe
- Optimise service by fostering strong relationships with wholesale customers and the sales team
- Manage wholesale orders daily and maintain the operational health of accounts
Role Requirements
- 1-2 years of experience in Customer Service or Dealer Service
- Fluency in German and English
- Excellent communication skills
- Proficiency in Excel and Microsoft D365
- Flexible, proactive, and outdoor-loving
Application Process Details
- Submit your CV and cover letter in English.
Patagonia is an outdoor apparel company founded in 1973, dedicated to environmental activism and high-quality product development. As a registered B Corporation and a founding member of 1% for the Planet, we have contributed over $145 million in grants and in-kind donations to support environmental causes worldwide.
The role: As a Dealer Service Operations Specialist, you will play a crucial role in supporting and developing Patagonia's wholesale accounts across Europe. This involves optimizing service and operations by building strong relationships with wholesale customers and the Patagonia sales team. You will be responsible for daily management of wholesale orders, liaising with various teams to ensure prompt and reliable service, and maintaining the operational health of accounts.
Job requirements: The ideal candidate will have 1-2 years of experience in Customer Service or Dealer Service, fluency in German and English, and excellent communication skills. Proficiency in Excel and familiarity with ERP systems like Microsoft D365 is preferred. A proactive attitude, flexibility, and a passion for the outdoors are essential.
Benefits: Patagonia offers a hybrid work model, allowing you to work from home up to three days per week. We are committed to inclusivity and equity, providing equal employment opportunities to all. Our recruitment process includes standardized questions to ensure fairness.
To apply, ensure your CV and cover letter are in English. We look forward to your application and the possibility of you joining our mission to save our home planet.
