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Client Success Associate

WiredScore

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Posted 4 weeks ago

Join WiredScore's mission to revolutionize building connectivity as a Client Success Associate in London

Overview

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No salary declared 😔

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London, United Kingdom - Hybrid

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Expires at anytime

WiredScore, a dynamic PropTech company backed by top investors, is on an exhilarating journey to enhance the digital infrastructure of buildings worldwide. With a global footprint that includes offices in major cities like NYC, London, and Singapore, WiredScore stands at the forefront of creating smarter, well-connected spaces that cater to modern needs.

  • Act as a trusted advisor to landlords, property managers, and agents.
  • Utilize WiredScore's insights to optimize properties for tenant requirements.
  • Strengthen the Client Success function through relationship-building.
  • Strategic thinking and value creation for clients.
  • Self-sufficient with a focus on delivering high-quality work punctually.
  • Proven problem-solving skills and strategic task management.
  • Initiative in identifying new value-adding opportunities.
  • Experience in client presentations and managing stakeholder relationships.
  • Commitment to client retention and satisfaction strategies.

WiredScore offers a comprehensive benefits package that includes flexible working options, a robust support system for remote setups, health and income protection, a generous pension scheme, and a commitment to learning and development. As a certified B-corp with strong Corporate Social Responsibility commitments, we celebrate diversity and ensure an inclusive environment for all employees.

WiredScore is a VC-backed, PropTech company on a mission to make the world’s buildings smarter and better connected. We assess and improve digital connectivity and smart technology within offices and homes around the world. We are backed by renowned investors like Beringea, Fifth Wall and Bessemer Venture Partners and have offices in NYC, London, Paris, Berlin, Toronto and Singapore.

The role of Client Success Associate involves strengthening the function and providing value for our clients by building and nurturing relationships with landlords, property managers and agents. Based in our London office, you will be joining our Global Client Success Team, who act as advisors for our clients across the globe and harness WiredScore's unique perspective to ensure the properties we work with are best positioned to serve the needs of today's tenants.

Job requirements include the ability to think in different ew ways to provide value for clients, operate independently with minimal prompting, take responsibility for delivering high quality outputs on time and effectively prioritise tasks. You should have proven experience in effectively addressing challenges and strategically approaching tasks. You should demonstrate initiative in identifying and pursuing opportunities to add value. Experience in delivering presentations to clients and effectively managing external stakeholder relationships, with a strong emphasis on strategies aimed at client retention and satisfaction is also required.

Benefits include 25 days holiday plus Bank Holidays and Christmas and New Year office closure, flexible hybrid working & 1 Work From Anywhere week per quarter, remote working budget to support your home office environment, health insurance coverage and income protection, automatic enrolment into a 4% matched pension scheme with the opportunity to increase personal contributions, enhanced maternity and paternity leave, monthly internet stipend of $15, annual learning and development budget of $1000 and strong Corporate Social Responsibility Commitments as a certified B-corp.

We celebrate and support diversity for the benefit of our employees, our business, and our community. We are proud to be an equal opportunity employer and a workplace which thrives on the diversity and inclusion of everyone on the team. Disabilities are not a barrier to employment at WiredScore.

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