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Compliance Manager 12 Months FTC



Posted 3 weeks ago

Join Tandem, the UK's innovative greener digital bank, and shape the future of finance while contributing to a sustainable planet.


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Blackpool, United Kingdom

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Expires at anytime

Organisation summary - Tandem is at the forefront of the digital banking revolution, with a focus on sustainability and customer-centric services. As the UK's greener digital bank, Tandem is committed to transforming how we manage finances while promoting environmental stewardship. The bank prides itself on a culture of collaboration, innovation, and a dedication to driving a brighter, greener future. Tandem also offers a unique secondary app, Loop, that simplifies sharing expenses among friends.

  • Role Summary
    • Contribute to the Compliance Monitoring Plan.
    • Conduct Thematic and Routine Outcomes Testing Reviews.
    • Create detailed reports and Terms of Reference documents.
    • Collaborate with stakeholders to address findings and recommend actionable solutions.
    • Monitor and validate the implementation of corrective actions.
    • Support the Advisory Team and enhance cross-functional skills.
  • Role Requirements
    • Experience in a financial services compliance or first line risk function.
    • Knowledge of mortgage and consumer credit regulations.
    • Proven ability to meet targets and manage priorities.
    • Strong individual contribution and teamwork skills.
    • Excellent communication and stakeholder engagement abilities.
    • Adaptability to changing demands.
    • Precision and attention to detail.
    • Digital banking experience and compliance qualifications (e.g., CeMAP, ICA diploma) are pluses.

Rewards - Tandem values its employees highly, offering a comprehensive benefits package that includes generous annual leave, a healthcare cash plan, pension contributions, and various discounts, along with personal celebration days and social events.

Job Title: Compliance Manager 12 Month Fixed term contract, ideal start date September 2024
Working Pattern: Monday to Friday (09:00-17:00)
Salary: up to £50,000
Location: Flexible, we support hybrid working from our London or Blackpool Offices (approx. 2/3 days a Month)

 Our Team
The Compliance Team is part of the second line of defence at Tandem, supporting the business in achieving its strategic objectives while adhering to the standards and expectations of both the Group and our regulators.

The Compliance Manager will deliver monitoring activities across the Group, ultimately to provide assurance to Senior Management and the Board that  that the business is operating in line with the standards set by Tandem and our regulators.

What you will be working on: 

  • Contributing to the creation and maintenance of the Compliance Monitoring Plan 
  • Delivering both Thematic and Routine Outcomes Testing Reviews
  • Creating clear and concise reports and Terms of Reference documents 
  • Feeding back and agreeing findings with stakeholders
  • Getting to the root cause of any issues and recommending SMART actions to stakeholders
  • Monitoring the closure and validation of actions
  • Providing support to the Advisory Team as and when required with the opportunity to cross skill between teams  

What we're looking for: 

  • Experience of working within a relevant financial services environment such as the compliance or first line risk function of a bank or lender
  • Experience of preparation and delivery of thematic and routine outcomes testing reviews
  • Good working knowledge of mortgage and consumer credit rules, throughout the product/customer lifecycle with a strong focus on consumer outcomes. 
  • Ability to work to agreed targets and prioritise work.  
  • Able to deliver individually but also a strong team player
  • Ability to adapt to changing priorities and demands
  • Excellent attention to detail.  
  • Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business. 
  • Ability to challenge information and get to the heart of a matter.  
  • Experience working at a digital bank would be an advantage.   
  • A related compliance qualification such as CeMAP, ICA diploma in Governance, Risk & Compliance or equivalents an advantage 

We are Tandem - Where impact meets innovation
Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future. 

Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends.

Rewards that reflect your value, what’s in it for you? 
At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us: 

  • 25 days annual leave plus 8 days Bank Holiday  
  • An additional day off for a ‘celebration dayincluding, but not limited to, birthdays, weddings, religious holidays, graduations etc
  • Buy or sell up to 5 days holiday a year
  • Healthcare cash plan through Westfield Health worth a minimum of £750 per year
  • Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
  • Smart Tech scheme (buy goods with 0% interest)
  • 10% discount on solar panels
  • Tandem Hub for treats, cash back and discounts on UK retailers   
  • 2 days per year paid volunteering   
  • Free cereal, snacks and drinks in all offices
  • Quarterly team social budgets

Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. 
You can find our Applicant Privacy Policy on our Careers page. 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 
Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 


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