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Incident Reporting Manager - 6729

Save the Children


Posted 3 weeks ago

Shape the future of child welfare as the Incident Reporting Manager at Save the Children UK


icon Salary

£35000 - £39000

icon Location

Farringdon, London/Home-based - Hybrid

icon Expires

Expires at anytime

Organisation summary: Save the Children UK is dedicated to creating lasting change for children in need both domestically and worldwide. Known for responding swiftly to crises, they work passionately to give children a healthy start, the opportunity to learn, and protection from harm. As an employee, you'll directly contribute to impactful work that builds brighter futures for vulnerable children and joins a team committed to being there for children as long as needed.

Role Summary:Manage and optimize the incident reporting and case management IT system (IRCM) as its product owner.Collaborate with teams across SCUK, such as Safeguarding, Legal, and Health & Safety.Ensure effective operation and configuration of the IRCM system to fulfill business needs and leverage incident data.Provide training and support as the principal contact for system users and manage user access.Promote incident reporting processes and responsibilities within the organization.

Role Requirements:Self-motivated and proactive with independent working capability.Enjoy teamwork and have the ability to collaborate with diverse internal stakeholders.Strong interpersonal and communication skills for user training and guidance.

Application Process Details:Submit your application before the deadline on June 9, 2024.Apply early to avoid disappointment as the vacancy may close early due to high application volume.

Join the General Counsel's Division as our new Incident Reporting Manager. If you can manage and configure databases to meet business needs, communicate effectively with users, and enjoy data analysis, we would love to hear from you!

About Us Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About the role This is a new role within our General Counsel's Division and you will work with a wide variety of specialist teams across SCUK (e.g., Safeguarding, Legal, Health & Safety) who investigate incidents reported through SCUK's incident reporting and case management IT system (IRCM system). You will act as the product owner for the system and will be the main point of contact with the software provider, responsible for ensuring that the system is configured and operating effectively to meet business needs and ensure that we can maximise use of the incident data.

Job requirements You will need to be self-motivated and proactive with the ability to work independently, whilst also enjoying teamwork and able to work collaboratively with a diverse range of internal stakeholders across SCUK in order to understand business needs and develop appropriate solutions. As the key point of contact for system users, providing training and guidance, and managing user access you will have strong interpersonal and communication skills. You will also build awareness around incident reporting processes and responsibilities with staff and volunteers throughout SCUK, helping to ensure that reporting is integrated in all SCUK's programmes.

Benefits Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance. We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

Applications details Closing date: 9th June 2024. Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.


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