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Exciting opportunity to contribute to global health as a Funding Information Advisor at the Wellcome Trust, a leading international health charity
Overview
Salary
£44300
Location
London, UK - Hybrid
Nomad Friendly?
Expires
Expires at anytime
Organisation summary
Wellcome Trust is a renowned international charitable foundation focused on health improvement. It is committed to funding breakthroughs in life, health, and wellbeing. Over the next decade, it plans to invest £16bn to tackle global health challenges related to mental health, infectious disease, and climate health.
Role Summary
- Join the Research funding team within Discovery to provide clear and efficient guidance to users about funding processes.
- Assist colleagues and applicants in navigating application routes, understanding requirements, and accessing needed information.
- Contribute to the maintenance of high-quality grant information and enhance funding systems and processes.
- Participate in delivering training across the organisation.
Role Requirements
- Previous experience in a customer-focused role, preferably on a Helpdesk or systems support.
- High-level computer literacy and experience in training design and/or delivery.
- Strong organisational skills and the ability to remain calm under pressure.
- Comfortable with presenting to colleagues at all levels.
Application Process Details
- To apply, submit an updated CV and answer two application questions demonstrating that you meet the requirements.
- Detailed application instructions are available on the Wellcome Trust's website.
The Wellcome Trust is a global charitable foundation dedicated to improving health by funding science, leading policy and advocacy campaigns, and building partnerships. We are committed to spending £16bn over the next ten years to fund new discoveries in life, health, and wellbeing, and to address three global health challenges: mental health, infectious disease, and climate and health. These challenges require bold science, which we support, but they also need more than just scientific solutions.
The Role: As a Funding Information Adviser, you will be part of the Research funding team within Discovery, reporting to the Funding Information Manager. Your role is crucial in ensuring that everyone engaging with Wellcome's funding processes receives clear, accurate, and timely guidance. You will help colleagues and applicants navigate application routes, understand requirements, and access necessary information for successful applications. Additionally, you will contribute to maintaining high-quality grant information, delivering training across the organisation, and improving systems and processes that enable Wellcome to fund work addressing urgent health challenges.
Job Requirements: To be successful in this role, you should have experience working on a Helpdesk, in systems support, or in another customer-focused role. High-level computer literacy and experience in training design and/or delivery are essential. You should be organized, calm under pressure, comfortable presenting to colleagues at all levels, and proactive in finding practical solutions.
Benefits: Wellcome offers a hybrid way of working, with three days in our Euston Road offices and two days of flexible remote work. We are committed to diversity and inclusion, ensuring a fair and inclusive environment where everyone can thrive. We offer excellent benefits and support flexible working options.
Application Details: To apply for this role, please submit an updated CV and answer two application questions demonstrating that you meet the minimum requirements. Specific details on the application process can be found on our website.
