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Exciting opportunity to impact millions of farmers' lives at One Acre Fund working on complex investigations as a Business Investigator & Client Protection Specialist.
Overview
Salary
No salary declared 😔
Location
Muramvya, Burundi
Expires
Expires at anytime
Join One Acre Fund, an organization dedicated to improving the income and resilience of over 5.5 million small-scale farmers across nine African countries with dedicated service since 2006. Our approach combines quality farm supplies, modern training, credit access, and a range of farming services, executed by our diverse team of over 9,000 staff members.
Role Summary
- Investigate financial and operational discrepancies impacting farmers and clients.
- Ensure client protection principles are maintained, handling cases of underpayment, overpayment, misconduct, and inaccurate balances.
- Manage the entire investigation process for fair, prompt, and documented settlements.
Role Requirements
- At least a Bachelor's degree in Finance, Accounting, Business Administration, Economics, Social Sciences, or a related field.
- 3-5 years in investigations, audit, compliance, finance operations or risk management.
- Experience in field-based investigations and a good grasp of Client Protection Principles are preferred.
Application Process Details
- This role is exclusive to citizens or permanent residents of Burundi.
- Applications will continually be reviewed until a successful hire is made.
- One Acre Fund does not ask candidates to pay anything during the recruitment process.
One Acre Fund, founded in 2006, equips 5.5 million smallholder farmers to enhance farm productivity across nine countries in Africa. We provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and various agricultural services. Our team of over 9,000 full-time staff from diverse backgrounds ensures a significant increase in income and assets for farmers, enhancing their resilience.
The role: As a Business Investigator & Client Protection Specialist in our Burundi program, you will be responsible for investigating financial and operational discrepancies and ensuring client protection principles are upheld. You will handle cases impacting farmers and clients, including underpayments, overpayments, incorrect balances, misconduct, or inappropriate collection practices. Your role will involve managing investigations from start to finish, ensuring fair, timely, and documented resolutions.
Job requirements: Candidates should have a Bachelor's degree in Finance, Accounting, Business Administration, Economics, Social Sciences, or a related field, with 3-5 years of experience in investigations, audit, compliance, finance operations, or risk management. Experience in field-based investigations and a solid understanding of Client Protection Principles are preferred.
Benefits: The position offers health insurance, paid time off, and opportunities for career growth and development, including mentorship and training programs. Regular performance reviews and discussions about career goals are part of our work culture.
Application details: This role is open only to citizens or permanent residents of Burundi. Applications are reviewed on a rolling basis until a hire is made, with a deadline of April 8, 2026. One Acre Fund never asks candidates to pay any money during the recruitment process.
