PATCH PLACES - SITE DIRECTOR/GENERAL MANAGER

www.patch.work

Permanent Contract

Role to commence: August 2024

Full Time - On-Site: Mon- Fri (8:30 am-5:30 pm). Occasional Evenings & Weekends.

Our Vision

At Patch, we believe the future is local. We’re building a nationwide network of neighbourhood workspaces designed to become new local centres for work, culture, and community.

We craft beautifully designed spaces on local high streets and town centres to support people to ‘Work Near Home’, achieve a better work-life balance, and build thriving careers and businesses in their communities. Patch also serves as a venue for cultural and community gatherings.

We build relationships with our members, local groups, and cultural organisations to support and host a programme of publicly accessible workshops, talks and events.

This autumn, we will open in Bournemouth, making our home in the iconic Bobby’s building. Our vision is to create a new hub for the South Coast’s entrepreneurs, creatives, and community builders.

Inside Patch, you’ll find a range of meeting and event spaces (including a podcast studio and wellness studio), and a suite of workspaces, from coworking studios to private offices. 

Patch is proud to be an accredited B-Corp. This represents an ongoing commitment to demonstrating that businesses can lead positive social and environmental change and be a force for good in our communities. 

Your Opportunity

We’re currently searching for an outstanding Site Director to join us and spearhead the evolution of Patch in Bournemouth into a dynamic centre for work, creativity, and connection.

Collaborating closely with the Head of Operations and the Central Support Team, you will develop an exceptional venue that embodies Patch’s core values and propels the 'Work Near Home' era forward.

At Patch, you will lead and nurture our Bournemouth home, with the support of a proactive local team, to realise your vision. We're seeking someone entrepreneurial, commercially minded, and motivated to engage deeply with the South Coast community. This role offers an equity ownership opportunity, reflecting our commitment to your long-term growth and success.

Responsibilities

• Community Integration: Strengthen ties with local leaders and groups to integrate Patch into Bournemouth's community. Enhance local culture and support businesses through our platform.
• Business Development: Manage on-site sales, conduct tours, close contracts, and drive membership growth. Collaborate with the Growth team to enhance local engagement.
• Site Operations: Oversee daily operations, member experience, and budgets. Ensure financial accountability and site success.
• Cultural Programming: Develop local cultural events and partnerships, and work with our in-house café to make Patch a hub for local creatives and entrepreneurs.
• Leadership and Team Building: Lead a high-performing team that upholds our brand daily. Regularly assess site standards and quality.
• Advocacy: Enhance our presence through active involvement in content creation, crafting engaging local newsletters, promoting our initiatives on LinkedIn, and fostering robust networks and relationships.

About You

• Exceptional Communicator: Skilled in building strong relationships.
• Dynamic Multitasker: Excels in fast-paced, varied environments.
• Community-Focused: Committed to contributing to Bournemouth's growth.
• People-oriented: Approachable with a positive influence on others.
• Proactive Problem-Solver: Initiates solutions and handles challenges effectively.
• Commercial Acumen: Proficient with financials and enjoys negotiations.
• Systematic: Capable of designing efficient processes and systems.
• Empathetic and Energetic: Passionate about supporting and uplifting others.
• Local Advocate: Takes pride in enhancing the local community.
• Innovative Thinker: Uses first principles of thinking for creative problem-solving.

Experience

• 3+ years in hospitality, retail, or membership environment management.
• Proven leadership skills with a focus on empathetic, team-oriented management.
• Experience in sales, event management, or community engagement is highly desirable.

Our Values

Near

• Don’t be a cookie cutter; be relevant.
• Promote the local area around your venue and celebrate its potential
• Promote and celebrate the unique culture and potential of Bournemouth.

Balanced

• Work and personal needs should be in concert, not in competition.
• Prioritise the personal - mental health, family and physical wellbeing.
• Harmonise work and personal life for our team and members.

Built to last

• We leave a place better than how we found it.
• We choose the right thing over the fast thing.
• Commit to social and environmental responsibility, reflecting our B-Corp status.

Benefits

Your learning and development is a company priority. There is no limit to how far you can take your journey within Patch or how far we will support you in your future career.

We offer an expanding range of benefits, including:

• Company Equity
• Private healthcare, 
• Personal wellness budget
• Cycle-to-work scheme 
• Comprehensive support for personal and professional growth.
• 32 days paid holiday (Inclusive of bank holidays)
• Your birthday as an extra free holiday

Next Steps:

To apply, please provide a brief introduction about yourself by clicking on the APPLY button at the top of this page.

Your introduction should be circa 250-500 words: Detailing your background and professional interests, and describing your motivation for leading at Patch in Bournemouth.

We are eager to learn how you can contribute to Patch's vision at Bobby’s, Bournemouth.

Successful applicants will be contacted to move on to the next stage of the interview process, where further details will be provided about the subsequent steps.