Operational Risk Manager

📍London, Cardiff or Remote | 💰 £60,000 - £70,000 + Benefits | Hear from the team ✨ (INTERNAL ONLY ->) Check out our Career Launchpad 🚀

🚀We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our
customers!We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

⭐Our Risk & Compliance team

We’re looking for an Operational Risk Manager to join Monzo’s ever growing, high performing Risk & Compliance team! In this second line of defence role, you’ll give support to the business in rolling out and embedding core elements of the risk management framework, with a focus on operational resilience. Like any other regulated bank, we need to make sure we’re identifying the right risks and growing in control, but we want to do so whilst continuing with our agile “test and learn” approach to launching products. 

You will build and support the implementation and day-to-day management of the operational risk framework, provide guidance on risk events, support risk assessments and scenario analysis. The role presents a great opportunity to focus on the management of operational risk and become a trusted second line risk partner to different areas across the business.

🔑You’ll play a key role by...

• Supporting the implementation and operation of Monzo’s risk management framework, including embedding of the risk and control self assessment process and 2nd line oversight and monitoring
• Partnering with teams to help develop new products and features by embedding good risk practices 
• Managing and following up on risk events that happen at Monzo, partnering with teams to find solutions and identify risks and controls
• Conducting in-depth reviews of different areas of the business, their adoption and implementation of technology, regulatory compliance and reporting on operational risk matters to oversight committees
• Reviewing and assessing changes to operational processes that impact on our company risk profile
• Analysing Operational Risk data such as incidents, external event scanning and operational losses to provide insights and identify any trend(s) and/or risk(s). 
• Promoting and helping embed a strong risk culture, making risk meaningful and relevant to everyone at Monzo. You will share best practice that it is easy for everyone to understand

🤩We’d love to hear from you if…

• You have worked in a similar risk role across banking, financial services or risk consultancy
• You have experience supporting risk assessments and/or operational risk event capture and analysis
• You have experience analysing risk data and reporting findings to senior stakeholders at oversight committees
• You’re resilient and comfortable working in a fast paced environment where the day to day job differs
• You are hands-on, a strong influencer, stakeholder manager, great at execution, and focussed on the detail
• You’re curious and collaborative; great at execution, focussed on the detail and great at asking incisive questions, intuitive, take ownership and able to act quickly
• You’re motivated by Monzo’s mission of ‘making money work for everyone’ by reimagining banking through the use of modern technology 

🙌What’s in it for you

💰£60,000 - £70,000 ➕share options.

📍This role can be based in our London or Cardiff offices, or be distributed working within the UK (with ad hoc meetings in London)

⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 

📚£1,000 learning budget each year to use on books, training courses and conferences.

➕ Plus lots more! Read our full list of benefits.

🌈 The application journey has 3 key steps:

• Phone call with Recruiter (30 mins)
• Technical video call with hiring manager & stakeholder (60 mins)
• Behavioural interview (45 mins)

This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 

You’ll hear from us throughout the application process, but if you’ve got any questions, please reach out to  [email removed - click apply for more details]. You can also use this email address to let us know if there’s anything we can do to make the process easier for you because of disability, neurodiversity or anything else.

We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

#LI-NZ1 #LI-REMOTE