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Senior Insight Analyst



Posted 2 weeks ago

Join Moneybox as a Senior Insight Analyst to Power Financial Dreams with Data-Driven Strategies


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Organisation summary:
Moneybox is a visionary financial platform rapidly expanding its services and user base. Our mission is to empower individuals to confidently build their wealth by providing innovative tools and insights. At the core of our success is a dedication to enhancing customer experiences and continuously evolving our product offerings. As we navigate through an exciting phase of amplified growth propelled by data, we're searching for a talented Senior Insight Analyst to join our centralised insight team and contribute significantly to our strategic initiatives.

  • Role Summary:
    • Deliver valuable insights and analysis to enhance user experience within the Moneybox app.
    • Collaborate with various teams to inform and shape strategic direction.
    • Develop and manage a comprehensive reporting system.
    • Lead cross-functional projects spanning multiple business areas.
    • Contribute to the development of testing frameworks and processes.
    • Support team understanding of customer lifecycle and behavior.
  • Role Requirements:
    • Passion for Moneybox and commitment to helping people achieve financial goals.
    • 3-5 years' experience in analytics within a fast-paced environment.
    • Advanced SQL skills and experience with analytical tools like Mixpanel.
    • Proficiency in data visualization tools such as PowerBI.
    • Knowledge of A/B testing and statistical concepts.
    • Proven capability in project management from inception to completion.
  • Application Process Details:
    • Applicants must be based in the UK with hybrid work policy requiring 2 days in the London office.
    • No visa sponsorship available, thus applicants must have the right to work in the UK.

Job Brief

Moneybox is growing rapidly and our analytical teams are no exception. We have more users, more accounts, more money invested and more data than ever before. A key driver of that growth has been our commitment to improving our customers’ experiences and building new functionality to help them to build wealth with confidence. Data is at the heart of what we do and understanding our customers and their needs as well as how we are delivering against them is pivotal to the success of our business.

We are looking for a Senior Insight Analyst who will be a part of our centralised insight team focused on helping us to increase our understanding of customer behaviour and form strategies. Helping our product team to understand customer engagement with new app features and journeys and sizing new opportunities with our commercial teams, this role will be wide-spanning and impactful. The ideal candidate will be curious and open minded, seeking to understand what is happening with our customer base at Moneybox and help to explain the why.

With a mix of business intelligence skills focused on surfacing insights through Power BI and analytical rigor focused on taking our understanding of product engagement to the next level, the ideal candidate will be adaptive and experienced at managing their own agenda and roadmap.

This is an excellent opportunity to join a team with a huge amount of variety, ownership and opportunity to make a real difference. Working with colleagues in the data engineering, reporting, decisioning and marketing spaces, you will have the opportunity to collaborate widely.

What you'll do

You will deliver against a roadmap of insight and analysis, working towards helping our users get the most out of the app You will work with a range of people from across the business to inform strategic plans and set targets and objectives based on insights and analysis You will own and evolve a suite of reports designed to give a wide range of stakeholders access to insights Lead on key projects to support a range of teams which will span commercial, operations, finance and product You will collaborate with the wider insights, data and decisioning team to ensure that analyses and insights that are mission or product specific are understood and incorporated into plans and analyses You will help develop our experimentation and testing framework and processes Support the Moneybox team in understanding and influencing the customer lifecycle

Who you are

Genuinely interested in Moneybox and the services we offer. Excited about being part of a fast-growing company that’s trying to make a positive mark on the world by helping everyone to reach their financial goals Keen to apply commercial acumen and relevant technical skills to extract meaningful insight from interesting data sources Driven and ambitious and looking to continue to build a career at an exciting and very fast-paced company Proactive self-starter who combines a bias for action, comfort with ambiguity, analytical rigor and a willingness to learn and solve problems independently Enthusiastic BI report developer, with a talent for building slick, user-friendly reports Collaborative team player who is happy to take feedback on board Knows how to have fun while maintaining a professional outlook 

Skills and experience

3-5 years relevant experience in either a high performing analytical environment (e.g. management consultancy) or in a FinTech / consumer app environment Advanced knowledge of SQL (Databricks preferable) Experience of product analytics, using tools such as Mixpanel Experience with a visualisation tool such as PowerBI, Tableau, Looker or similar Experience of AB test measurement, with an understanding of key statistical concepts Proven track record of taking end to end ownership of projects

Visa Sponsorship:

At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.

Working Policy:

We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK. 



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