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Compliance Manager 12 Months FTC



Posted 2 weeks ago

Join Tandem's mission to revolutionize finance while nurturing our planet as a Compliance Manager for a leading UK digital bank.


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icon Location

Cardiff, United Kingdom

icon Expires

Expires at anytime

Organisation summary:

Tandem is the UK's innovative digital bank dedicated to transforming the banking experience while emphasizing sustainability. With a dynamic team of 500, the bank combines technology and environmental consciousness to reshape saving, borrowing, spending, and sharing practices. Their secondary app, Loop, simplifies money sharing among friends. At Tandem, you will be part of an enterprising culture that values bravery, simplicity, and collaboration, with a range of benefits that demonstrate how much your contributions are valued.

  • 12-Month Fixed Term Contract (Maternity Cover)
  • Hybrid working from London or Blackpool offices
  • Up to £50,000 salary

Role Summary:

  • Develop and maintain the Compliance Monitoring Plan
  • Conduct Thematic and Routine Outcomes Testing Reviews
  • Prepare clear reports and Terms of Reference documents
  • Identify issues' root causes and recommend actionable solutions
  • Ensure action closure and validation
  • Support and potentially cross-skill with the Advisory Team

Role Requirements:

  • Experience in compliance or risk within financial services
  • Knowledge of mortgage and consumer credit regulations
  • Goal-oriented with excellent prioritization skills
  • Strong team player and able to work independently
  • Adaptable to changing priorities
  • Meticulous attention to detail
  • Confidence in engaging with senior stakeholders
  • Digital banking experience is a plus
  • Relevant compliance qualifications are advantageous (e.g., CeMAP, ICA diploma)


  • 25 days annual leave plus bank holidays and a celebration day
  • Option to buy/sell holiday days
  • Healthcare plan and pension contributions
  • Discounts on solar panels and other tech products
  • Volunteering days and team social budgets

Job Title: Compliance Manager 12 Month Fixed term contract, covering Maternity - ideal start date September 2024
Working Pattern: Monday to Friday (09:00-17:00)
Salary: up to £50,000
Location: Flexible, we support hybrid working from our London or Blackpool Offices (approx. 2/3 days a Month)

 Our Team
The Compliance Team is part of the second line of defence at Tandem, supporting the business in achieving its strategic objectives while adhering to the standards and expectations of both the Group and our regulators.

The Compliance Manager will deliver monitoring activities across the Group, ultimately to provide assurance to Senior Management and the Board that  that the business is operating in line with the standards set by Tandem and our regulators.

What you will be working on: 

  • Contributing to the creation and maintenance of the Compliance Monitoring Plan 
  • Delivering both Thematic and Routine Outcomes Testing Reviews
  • Creating clear and concise reports and Terms of Reference documents 
  • Feeding back and agreeing findings with stakeholders
  • Getting to the root cause of any issues and recommending SMART actions to stakeholders
  • Monitoring the closure and validation of actions
  • Providing support to the Advisory Team as and when required with the opportunity to cross skill between teams  

What we're looking for: 

  • Experience of working within a relevant financial services environment such as the compliance or first line risk function of a bank or lender
  • Experience of preparation and delivery of thematic and routine outcomes testing reviews
  • Good working knowledge of mortgage and consumer credit rules, throughout the product/customer lifecycle with a strong focus on consumer outcomes. 
  • Ability to work to agreed targets and prioritise work.  
  • Able to deliver individually but also a strong team player
  • Ability to adapt to changing priorities and demands
  • Excellent attention to detail.  
  • Strong communication skills, including the confidence to interact with and challenge senior stakeholders across the business. 
  • Ability to challenge information and get to the heart of a matter.  
  • Experience working at a digital bank would be an advantage.   
  • A related compliance qualification such as CeMAP, ICA diploma in Governance, Risk & Compliance or equivalents an advantage 

We are Tandem - Where impact meets innovation
Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future. 

Tandem also leads the way with a secondary app called Loop. Loop gives customers a simpler, hassle free and awkward free way to share money among friends.

Rewards that reflect your value, what’s in it for you? 
At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us: 

  • 25 days annual leave plus 8 days Bank Holiday  
  • An additional day off for a ‘celebration dayincluding, but not limited to, birthdays, weddings, religious holidays, graduations etc
  • Buy or sell up to 5 days holiday a year
  • Healthcare cash plan through Westfield Health worth a minimum of £750 per year
  • Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
  • Smart Tech scheme (buy goods with 0% interest)
  • 10% discount on solar panels
  • Tandem Hub for treats, cash back and discounts on UK retailers   
  • 2 days per year paid volunteering   
  • Free cereal, snacks and drinks in all offices
  • Quarterly team social budgets

Sourcing Model 

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. 
You can find our Applicant Privacy Policy on our Careers page. 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 
Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974. 


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