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Senior Compliance Manager



Posted 4 weeks ago

Join Tandem Bank's mission for a greener future as a Senior Compliance Manager and drive positive change in the banking industry


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No salary declared 😔

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Cardiff, United Kingdom

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Expires at anytime

Organisation summary: Tandem is a pioneering UK digital bank with a focus on sustainability and positive customer impact. With a team of 500 dedicated individuals, Tandem is rapidly growing and stands out with its core values of being Brave, Enterprising, Simple, and Together. The bank offers a unique opportunity to contribute to a brighter, greener future, making it an exciting place for those who want to make a difference.

  • Lead the assurance team in ensuring regulatory compliance.
  • Develop and execute a dynamic annual monitoring plan.
  • Enhance risk management strategies and maintain the Risk Universe.
  • Engage with business units to promote a compliance and consumer-focused culture.
  • Generate meaningful management information for bank committees.
  • Take on a range of compliance advisory duties and deputise for the Head of Compliance when necessary.
  • Proven experience in retail financial services focusing on consumer outcomes.
  • Expertise in developing Compliance Monitoring Plans and understanding of FCA Handbook regulations.
  • Strong analytical and problem-solving skills, with excellent communication abilities.
  • Experience managing a team of compliance professionals.
  • Relevant qualifications such as CeMap or ICA Diplomas in Compliance are advantageous.

Rewards: Tandem values your contribution and offers an excellent benefits package, including generous annual leave, healthcare cash plan, electric vehicle and cycle to work schemes, pension contributions, and more. Plus, you'll be part of the 'Green Deal', where sustainable choices are rewarded.

Job Title: Senior Compliance Manager Monitoring
Working Pattern: Monday to Friday (36.25 per week)
Salary: Competitive plus up to 20% bonus and benefits
Location: Flexible, we support hybrid working from our London, Cardiff or Blackpool Offices (approx. 2/3 days a Month)

At Tandem, we're not just a bank; we're a movement for positive change. If you're an ambitious and dedicated Senior Compliance Manager, ready to make an impact, we've got a space with your name on it! 

Your team: Collaborators in change  

As we evolve our structure to better serve our customers, this role will lead and provide assurance that the business is operating in a compliant manner in respect of all regulatory requirements, supporting positive customer outcomes and helping deliver cultural change. 

This is a key hire reporting directly to the Head of Compliance (SMF16) and will gain exposure to senior management and have the opportunity to make a real difference in our Bank.

We are Tandem - Where impact meets innovation  

Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow, spend, and share – all while nurturing our planet, our people and our customers. As one of Europe’s fastest growing digital banks, our values of being Brave, Enterprising, Simple, and Together (BEST) ensure our 500-strong team collaborate to drive a brighter, greener future. 

What you will be working on:

  • Leading, coaching and developing the assurance team.
  • Creating, implementing and delivering the annual monitoring plan.
  • Maintaining and evolving the Risk Universe with period refreshes to keep the monitoring plan dynamic and providing appropriate levels of assurance.
  • Leading, managing and overseeing the completion of monitoring activities in line with the annual plan
  • Building credibility with the business via strong engagement and quality outputs to help raise awareness of compliance and conduct matters and embed a consumer outcome focused culture.
  • Providing support, steer, and challenge to the business on outcomes and actions arising from monitoring activity.
  • Facilitating, continually improving, and managing KRI dashboards and departmental MI based on assurance activities
  • Producing MI for bank wide Committee’s on assurance activity and progress against the Compliance Monitoring Plan.
  • Deputising for the Head of Compliance (SMF16) as needed, including attending executive committees
  • Fulfilling some Compliance Advisory work as required by the Head of Compliance.

We’d love to hear from you if you have:

  • Strong focus on consumer outcomes in a retail financial services environment.
  • Experience of producing a robust and risk-based Compliance Monitoring Plan and underlying tools like a Risk Universe.
  • Track record of delivering outcomes focused thematic and adhoc monitoring reviews to a high standard.
  • Experience of working with regulatory requirements, including the Consumer Duty. 
  • Strong working knowledge of the FCA Handbook including SYSC, BCOBS, MCOB and CONC.
  • Ability to plan and prioritise effectively to meet changing priorities and demands.
  • Ability to interpret data and information to highlight opportunities and minimise risk.
  • Excellent communication and engagement skills; able to engage stakeholders at all levels
  • Is commercially astute.
  • Is analytical, pragmatic and systematic in approach to problem solving.
  • Previous experience of managing other compliance professionals.
  • Able to work and deliver alone or as part of a team
  • Relevant qualifications such as CeMap and/or ICA Diplomas in Compliance, Governance an advantage

Rewards that reflect your value, what’s in it for you? 
At Tandem, your hard work is rewarded in many ways and we have an enhanced employee benefits package on offer from your very first day with us: 

  • 25 days annual leave plus 8 days Bank Holiday  
  • An additional day off for a ‘celebration dayincluding, but not limited to, birthdays, weddings, religious holidays, graduations etc
  • Buy or sell up to 5 days holiday a year
  • Healthcare cash plan through Westfield Health worth a minimum of £750 per year
  • Electric Vehicle salary sacrifice scheme
  • Cycle to Work salary sacrifice scheme and a free helmet
  • Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)
  • Smart Tech scheme (buy goods with 0% interest)
  • 10% discount on solar panels
  • Tandem Hub for treats, cash back and discounts on UK retailers   
  • 2 days per year paid volunteering   
  • Free cereal, snacks and drinks in all offices
  • Quarterly team social budgets

Our Green Deal: Your Impact Amplified

A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:

  • Volunteer 2 days a year for charity > receive an early Friday finish 
  • Raise £200 per annum for charity > Tandem provide PR and marketing support 
  • Have renewable energy at home > receive an additional 1 day annual leave 
  • Drive an electric car > receive £500 towards a home charger

Ready to make your mark?

Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. 

Sourcing Model

Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page. 
Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. 

Please be aware that background checking (including credit and criminal records checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.


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