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Higher Education Partnerships Manager

Unifrog

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Posted 3 weeks ago

Expired

Join Unifrog's Quest to Democratize Education Globally as an HE Partnerships Manager

Overview

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£37485 - £60000

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100% Remote (or from London office) UK

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Unifrog is a leading educational platform with a noble mission to equalize the playing field for students worldwide in accessing educational and career opportunities. Our dynamic team, which values innovation and diversity, collaborates with schools and universities across the globe to provide user-friendly, comprehensive resources that support informed decision-making for students' futures. As a company experiencing rapid growth, we offer an exciting opportunity for personal and professional growth, a commitment to social impact, and an inclusive culture that celebrates diverse backgrounds.

  • Develop and maintain relationships with university partners globally.
  • Drive sales and secure ongoing subscriptions with higher education institutions.
  • Deliver exceptional services, including insights, student fairs, networking events, and more.
  • Identify and capitalize on upsell opportunities to enhance value for partners and users.
  • Resilience and motivation to exceed sales targets.
  • Excellent communication and relationship management skills.
  • Insight into the higher education sector and keen attention to detail.
  • Proactive and collaborative work ethic.

Application Process:

  • Submit CV and answer application questions on the Unifrog website.
  • Participate in a phone task and video call interview, including a short presentation and Q&A session.

Unifrog’s mission 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact [email removed - click apply for more details].

HE Partnerships at Unifrog

After successfully launching the HE Partnerships arm of Unifrog in 2020, we now support 175+ global universities with raising brand awareness, inspiring the next generation, and developing a talented and diverse pipeline of prospective applicants. We also connect universities with teachers, advisors, and international school counselors through the Unifrog online community and in-person events.

What you’ll do

As HE Partnerships Manager, your role is to grow our university partner numbers and support our existing university partners to get the most out of their partnership with us. A fundamental element of our work with universities is to make sure they’re adding genuine value to our student and teacher community. Your key responsibilities will include:

  • Make sales to universities in the UK and around the world

    You’ll set up and conduct meetings with university staff in which you’ll listen to their needs, communicate our mission to them, demonstrate our offering, and seek to secure the university’s ongoing subscription.

  • Maintain excellent relationships with existing partner universities, and secure their resubscriptions

    You’ll onboard new partners, conduct regular check-in calls, and consultatively support our partner universities to make the most of their partnership with us in line with their goals. It’s crucial that you maintain a sky-high resubscription rate.

  • Deliver our existing services for partner universities

    Our HE offering is new and fast evolving. You’ll be involved in delivering every part of it, including:

    • Insights dashboard

      • Our Insights dashboard and reports use aggregated data from the Unifrog platform to uncover trends at subject and regional levels, and are designed to inform universities’ marketing, recruitment and portfolio planning. You’ll consult with partner universities to help them get the most out of their Insights dashboard, present reports to them, and identify potential upsell opportunities.

    • Student fairs, college counselor networking events, and teacher conferences

      • These events are a great way for our partner universities to interact with our community of students and teachers. We want our events to be useful and enjoyable for all parties. You’ll make sure your partners get involved in the events that best meet their recruitment and outreach objectives, as well as leveraging their best academics and student ambassadors to present to Unifrog students.

  • Identify upsell opportunities that will help our partners to achieve their goals

    You’ll seek to build relationships across different university departments, such as Marketing, International recruitment or Widening Participation, to increase our scope of work with each HE partner. Central to this will be showcasing the extra support we offer in addition to the annual subscription.

  • Help develop new ways for our university partners to add and receive value

    We are just getting started with how we support universities to add value for the students and teachers using the Unifrog platform, and how we support universities to receive value as well. We want you to play your part in coming up with new services we can deliver: at Unifrog we innovate quickly, and it’s everyone’s job to be creative.

What we're looking for

  • Resilient, and motivated to exceed targets

Our sales and resubscription targets are achievable but ambitious. You’ll need to be determined to meet and exceed them.

  • Strong communication skills

You’ll be in frequent communication with lots of different people, both within Unifrog and externally – this will be in person, written, over the phone and via video call. You’ll need to be an outstanding communicator.

  • Personable, with a track record of excellent relationship management

At Unifrog we’re known for our excellent customer service. You’ll need to provide fantastic support for your partner universities and make sure your team are doing the same.

  • Sector insight

We work with Universities around the world that are often very different from each other; you need to be quick to understand how we can be useful to them, and how they can be useful to our students and teachers. 

  • Attention to detail

Whether it’s marketing collateral or a new Insights Report, it’s important you have the skills and discipline to carefully check our HE focused content.

  • Proactive attitude and willingness to get stuck in

You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success.

Working together

You’ll work alongside our three existing HE Partnership Managers, our HE Partnerships Coordinator, New Business Lead (HE and Employers), as well as people on our marketing, data analysis, and school-facing teams. 

You’ll be line-managed by our Head of HE Partnerships.

Key benefits 

Go to our jobs page for a full list of the excellent benefits we offer our team.

  • Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

  • Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

  • Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

  • Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details 

  • £37,485 per year plus commission (OTE of £60,000), plus company wide and team-related performance bonuses. Grade B.

  • Full time.

  • Work remotely or in our London office. 

  • 28 days paid holiday per year (plus bank holidays).

  • Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.

  • Start date: as soon as possible, though we will be flexible for the right candidates.

  • If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).

  • We can only consider candidates who have the right to work in the UK.

Application process  

  • Deadline: 10:00am (BST) on Monday 17th June 2024. 

  • Stage 1: Application form (~1 hour)

  • Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

  • i. Why do you want to work at Unifrog? (250 words)

  • ii. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)

  • iii. Tell us about a time you have either had to meet or exceed a target - what was your approach? (250 words)

  • Stage 2: Phone task (15 minutes) 📲

  • Stage 3: Video call interview (1 hour)

  • Short pre-prepared presentation (5 mins).

  • Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

  • Phone interviews will be held throughout the application window. Video call interviews will be held w/c 24th June 2024.

  • Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

  • Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

  • Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

  • As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

  • To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

  • To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.

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