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Join our dynamic startup and make a meaningful impact on charities with your account management skills
Overview
Salary
£30000 - £33600
Location
London,
Nomad Friendly?
Expires
Expires at anytime
Organisation summary: Join Farewill, an innovative startup revolutionizing legacy giving by partnering with over 300 charities to provide a free will service. As a key player in this fast-growing company, you'll help charities secure the legacy income that fuels their vital work, often constituting more than half of their funding. Be part of a team that’s not only committed to empowering charities but also making a meaningful contribution to people's lives and deaths.
- Role Summary:
- Manage relationships with multiple charity partners to maximize partnership benefits.
- Conduct regular partner meetings to provide custom advice and identify growth opportunities.
- Develop and refine marketing strategies for partners to enhance legacy campaigns.
- Handle partner queries professionally via email and phone.
- Meet individual growth targets by securing renewals and identifying up and cross-selling opportunities.
- Role Requirements:
- Passion for charity support and a keen interest in startup environments.
- Proven experience in account management or roles within the charity sector.
- Strong communication skills and relationship-building expertise.
- Knowledge of marketing principles and campaign strategy implementation.
- Exceptional attention to detail in all forms of communication.
- Innovative and proactive approach to work, with a customer-first mindset.
- What We Offer:
- A competitive salary of £30,000 - £33,600 plus stock options.
- 28 days annual leave plus public holidays.
- A personal development budget and time allowance.
- Flexible hybrid working with a minimum of 2 days per week in the East London office.
- Regular team socials and company events.
The role
We’re looking for an Account Executive to play a vital role in helping charities secure essential legacy income.
Our 300 charity partners work with us to deliver a free will service promoting legacy giving. For many of our partners, over half of their income comes from gifts in wills, securing long-term funding for their cause areas.
As part of our dynamic, fast-growing startup, you’ll work closely with our charity partners to enhance their engagement and drive growth. Reporting to a Senior Account Manager, you will be instrumental in providing strategic support and guidance, making a tangible impact on both our partners and their beneficiaries. This is a fantastic opportunity for a junior professional eager to develop their career in a supportive, innovative environment.
In this role you will
- Take responsibility for managing dozens of smaller charities, ensuring they can make the most of their partnership with Farewill
- Organise regular meetings with charity partners to onboard them, offer tailored advice and identify opportunities for account growth
- Utilise marketing knowledge to develop and refine our partners marketing strategy to deliver more effective legacy marketing campaigns
- Effectively handle client queries with ease and professionalism via email and phone, ensuring every partner feels supported and valued
- Own an individual target to drive growth across your accounts through securing renewals, identifying upsell opportunities and exploring cross selling opportunities
About you
- Passionate about supporting charities, and eager to join a dynamic startup environment and make a meaningful impact
- Experience in account management or working within the charity sector
- Strong written and verbal communication skills, focused on building and nurturing relationships
- Solid understanding of marketing principles and experience in designing and implementing strategic email, social & offline campaigns
- Excellent attention to detail; ensuring all communication is accurate and thorough
- A proactive, innovative mindset with entrepreneurial thinking
- Committed to putting customers first, working with urgency and focus, and maintaining a positive, collaborative team environment
What we offer
- A competitive salary of £30,000 - £33,600 + stock options
- 28 days of annual leave plus the usual public holidays
- Personal development budget of 3 days and £1,000 per year
- Hybrid working; our team works a minimum of 2 days/week in our lovely East London (Haggerston) office
- Regular team socials & company-wide events
- A chance to make a meaningful contribution to people's lives and deaths
