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Technical Credit Hire Handler



Posted 2 weeks ago


Join Marshmallow's innovative team to redefine the insurance landscape for those stepping outside the norm


icon Salary

No salary declared 😔

icon Location

London, UK

icon Expires

Expires at anytime

Organisation summary

Marshmallow is a groundbreaking insurance firm on a mission to create fairer prices for those who have moved to the UK. We're champions for the often-ignored, crafting solutions for the underserved in financial services. Join us, and contribute to a culture of continuous progress, collaborative problem-solving, and a dedication to transformative ideas that challenge the status quo in insurance.

  • Role Summary
    • Make critical liability decisions within the claims process.
    • Handle payment processes and provide expert claims advice to suppliers.
    • Administer claims and strategize their progression.
    • Lead our first credit hire defence team and apply strategies against inflated or fraudulent claims.
  • Role Requirements
    • Must have prior Claims experience, specifically within Credit Hire.
    • Experience with non-GTA claims is essential.
    • Ability to quickly learn, adapt to change, and work independently or as part of a team.
    • A commitment to quality and ownership of work is necessary.
  • Application Process Details
    • Visit our website to apply for the role.
    • We welcome applications from everyone, regardless of gender identity, race, ethnicity, sexual orientation, age, or background.

About Marshmallow We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. We saw an opportunity to do things differently, so we made it our mission to back the ones who step outside the norm. We serve people that are often overlooked by financial services companies, solving important problems for people who need it most.

The Role You will have the opportunity to be involved in all areas of our claims journey but initially, you will be responsible for making complex liability decisions, raising payments, providing claims advice to suppliers, administrating and deciding how best to take each claim forward. You will be at the forefront of our first credit hire defence team and to competently apply credit hire strategy to protect us from inflated or fraudulent credit hire claims.

Job Requirements Previous Claims experience within Credit Hire is required. Experience of non-GTA claims is also necessary. You are a quick learner and embrace change. You are a self-starter who likes to take ownership but is also able to thrive in a team while ensuring quality output.

Benefits We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things.

Application Details To apply for this job, please visit our website. We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.


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