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Operations Officer

Transforma Travel Group


Posted 2 weeks ago

Join The Dragon Trip to pioneer enriching travel experiences and grow your career in the vibrant field of youth travel


icon Salary

£6000 - £9600

icon Location

Shanghai or Yangshuo, China

icon Expires

Expires at anytime

The Dragon Trip, part of the Transforma Travel Group, is an avant-garde travel company dedicated to delivering unique and educational adventures for young travelers. With a passion for showcasing the authentic essence of Asia, we aim to broaden horizons through life-changing travel experiences.

  • Engage in international communication with global offices.
  • Plan travel itineraries, manage budgets, and ensure safety for Adventure Leaders.
  • Coordinate logistics for accommodations, transportation, and guides.
  • Contribute to the continuous improvement of tour programs.
  • Must be proficient in English and a native Chinese speaker.
  • Keen attention to detail and adept in Microsoft 365 and industry software.
  • Capable of working independently in a dynamic environment.
  • Travel industry experience is a plus, but not mandatory.
  • A tourism-related degree is beneficial, though not required.
  • A passion for travel and familiarity with China is advantageous.

We reward our team with competitive salaries, travel perks, professional growth opportunities, and generous leave benefits. Please note, visa sponsorship is not available; applicants should be permanent residents of China.

The Dragon Trip is part of the Transforma Travel Group, a leading youth travel company. Our family of brands create culturally enriching, off-the-beaten-track, and educational adventures for travellers and students alike. Our mission is to expand minds through transformative travel experiences. We are a leading tour provider for affordable adventure tours across Asia, focusing on showing the real side of the countries we visit.

The role entails international communication, working closely with colleagues across our offices in Shanghai, Yangshuo (China), Ho Chi Minh City (Vietnam), and London (United Kingdom). You will be responsible for travel planning, preparing itinerary budgets, safety forms and other key information for our on-trip Adventure Leaders. You will also organize our customer’s travel arrangements, including; guides, accommodation, transportation etc., across China (and potentially regions throughout Asia). You will oversee logistics and help to implement best practices upon all our adventure tour programs.

Job requirements include a professional level of written and spoken English, native Chinese speaker, attention to detail, ability to quickly learn/use Microsoft 365, Word & Excel, and our other travel industry related software systems. You must be able to work efficiently and independently as your direct line manager may not be based in the same office location. Previous experience in the travel industry is wonderful, but not required. Graduates with tourism-related degrees are encouraged, but not essential. You must have a love of travel! Being well travelled within China is a plus.

We offer a competitive salary, exciting travel opportunities across the region, fast paced professional development, generous vacation/personal leave allowances, and many other great benefits. Visa sponsorship is not available for this particular role, so please only apply if you are a permanent resident in China.


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