Business Analyst

We Are Redefining How People Approach Their Health

ZOE is combining scientific research at a scale never before imagined and cutting-edge AI to improve the health of millions. 

Created by the world’s top scientists, our personalised nutrition program is radically reimagining a fundamental human need – eating well for your own body. Currently available in the US and the UK, having generated a waitlist of over 300,000, ZOE is already helping tens of thousands of ZOE members adopt healthier habits and achieve their goals.

We are also the team behind the popular COVID Symptom Study, which played a critical role in the fight against COVID in the UK and has now expanded to become the ZOE Health Study (ZHS). ZHS uses the power of community science to conduct large-scale research from the comfort of contributors’ homes to understand health and prevent disease. Our collective work and expertise in biology, engineering, data science, and nutrition science has led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.

A remote-first, well-funded startup, we are backed by founders, investors, and entrepreneurs who have built multi-billion dollar technology companies. We are always looking for innovative thinkers and doers to join our team on a thrilling mission to tackle epic health problems that span the globe. Together, we can improve human health and touch millions of lives.

We value inclusivity, transparency, ownership, open-mindedness and diversity. We are passionate about delivering great results and learning in the open. We want our teams to have the freedom to make long-term, high-impact decisions, and the well-being of our teammates and the people around us is a top priority.

About the role

We are seeking a motivated and analytical individual to join our team as an Entry-Level Business Analyst. This role is perfect for recent graduates or individuals with limited professional experience who are eager to kick-start their career in business analysis and operations management. You will work closely with senior team members to support various ZOE initiatives and contribute to process improvement efforts across the organization.

About the team

The mission of Zoe’s Business Analysis & Strategy team is to be a highly efficient, well-structured organization which designs & monitors metrics, enables growth through empirical analysis, transforms data to highlight opportunities & encourages continuous improvement on behalf of the various functions at ZOE. We are a team of problem solvers who take pride in being able to consider the details and the big picture equally. Our team is innovative, driven and passionate about ZOE’s mission to improve the health of millions. Come join us!

You will be…

Assisting in the analysis of business processes to identify areas for improvement and optimisation. Gathering and analysing data from multiple sources to identify trends, patterns, and insights. Supporting the development and maintenance of key performance indicators (KPIs) to measure ZOE performance. Collaborating with cross-functional teams to gather requirements, define project scope, and track progress. Translating high-level business problems into more specific questions which can then be answered by data-driven analysis. Developing models or frameworks to estimate the impact of a specific recommendation while controlling for factors that may introduce noise into the analysis. Conducting big data analysis using SQL, BigQuery and/or other software applications. Presenting data with a clear point of view so that insights can be used to help drive business strategy. Contributing ideas and suggestions for areas for deep dives or continuous improvement of processes and systems.

We think you'll be great if you have…

Degree in Mathematics, Statistics, Operations or Industrial Engineering, Computer Science, Physics or other concentrations with a quantitative focus (preferred). Possess an affinity for data, and resourcefulness in obtaining data when clean and/or complete information is not available. Passion for solving complex business problems. Exposure to advanced analytics & database/manipulation tools: Google platform, BigQuery, SQL, Python, others. Excellent communication skills, both verbal and written. Ability to work collaboratively in a team environment and adapt to changing priorities. Detail-oriented with strong organizational and time management skills. Eagerness to learn and grow in a fast-paced, dynamic work environment.

These are the ideal skills, attributes, and experience we’re looking for in this role. Don’t worry if you don’t tick all the boxes, especially on the skills and experience front, we’re happy to upskill for the right candidate. 

Life as a ZOEntist – what you can expect from us:

As well as industry-benchmarked compensation and all the hardware and software you need, we offer a thoughtfully-curated list of benefits. We expect this list to evolve as we continue supporting our team members’ long-term personal and professional growth, and their wellbeing. 

Remote-first: Work flexibly – from home, our London office, or anywhere within the EU 

Stock options: So you can share in our growth 

Paid time off: 28 days paid leave (25 holiday days, plus 2 company-wide reset days, and 1 “life event” day) 

Enhanced Parental Leave: On top of the statutory offering

Flexible private healthcare and life assurance options

Pension contribution: Pay monthly or top up  – your choice. 

Health and wellbeing: Like our Employee Assistance Program and Cycle to Work Scheme

Social, WFH, and Growth (L&D) budgets. Plus, multiple opportunities to connect, grow, and socialise 

We’re all about equal opportunities 

We know that a successful team is made up of diverse people, able to be their authentic selves. To continue growing our team in the best way, we believe that equal opportunities matter, so we encourage candidates from any underrepresented backgrounds to apply for this role. You can view our Equal Opportunities statement in full here. 

A closer look at ZOE Think you’ve heard our name somewhere before? We were the team behind the COVID Symptom Study, which has since become the ZOE Health Study (ZHS). We use the power of community science to conduct large-scale research from the comfort of contributors’ own homes. Our collective work and expertise in biology, engineering, and data/nutrition science have led to multiple breakthrough papers in leading scientific journals such as Nature Medicine, Science, The Lancet, and more.

Seen ZOE in the media recently? Catch our co-founder Professor Tim Spector (one of the world’s most cited scientists) and our Chief Scientist Dr Sarah Berry on this BBC Panorama, and listen to CEO Jonathan Wolf unpack the latest in science and nutrition on our ZOE podcast. 

Oh, and if you’re wondering why ZOE? It translates to “Life” in Greek, which we’re helping ZOE members enjoy to the fullest.