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Join SafeBoda as a Product Management Associate and contribute in reshaping the mobility landscape of African cities.
Overview
Salary
No salary declared 😔
Location
Uganda
Expires
Expires at anytime
Organisation summary
SafeBoda is an innovative platform aiming to revolutionize everyday life in African cities by providing affordable and convenient services. We offer transportation, payments, and on-demand services tailored to meet the needs of African consumers. By organizing the motorcycle taxi industry, we create safety, convenience, and stability for users and drivers alike, whilst also enabling financial transactions, bill payments, and instant deliveries.
Role Summary
- Conduct continuous research to understand customer desires, needs, and pain points through organizing focus groups, surveys, and feedback phone calls.
- Use analytics tools to gain insights into how our products are being utilized.
- Engage with all SafeBoda customers, including passengers, drivers, businesses, and agents.
Role Requirements
- Entrepreneurial experience with a focus on building businesses.
- Strong emotional intelligence and team collaboration skills.
- Strong data analysis skills and ability to present to senior stakeholders.
- Ability to navigate ambiguity and solve problems independently.
- Passionate about discovery and delivery, with ability to design and manage experiments.
- Strong academic background.
- Devotion to SafeBoda's mission of improving life in African cities.
Who we are: At SafeBoda, we believe that everyone in African cities should have access to affordable services at the click of a button. Our platform is carefully designed to meet the needs of African consumers as a one-stop shop for transportation, payments, and on-demand services. While motorcycle taxis serve as the lifeblood of many cities in Africa, they are extremely unsafe and disorganised. Our safe, convenient transportation platform provides for Africa's booming young population as well as creates community and stability for our rider fleet. Our payments and on-demand services empower our users to transfer money, pay bills, and deliver packages instantly from the comfort of their homes.
The role: As a Product Management Associate, you will be responsible for the continuous discovery of customer desires, needs, pain points and business needs. It will be your role to proactively collect this feedback through organizing focus groups, surveys, and feedback phone calls with all the SafeBoda customers - passengers, drivers, business and agents. In addition, you will use the product analytics tools to collect insights into how our customers are using the SafeBoda products.
Job requirements: Focused on building businesses, not simply features. Entrepreneurial experience building and leading businesses, including management and optimization of business performance metrics. You are excited to become a master of our product and have great knowledge of our market, customers and competition. Be emotionally intelligent, humble, and excited to work within a team with a diverse set of experiences, backgrounds, and skills. Possess strong data analysis skills. Be comfortable presenting to senior stakeholders. Exhibit the ability to navigate ambiguity, juggle multiple tasks, think independently, and problem-solve like a boss. Passionate about both discovery and delivery. You should be able to design and manage experiments. Strong undergraduate degree (or higher) with demonstrated strong academic performance. Excitement for SafeBoda and what we are trying to achieve.
Benefits: A supportive team environment with mentorship from SafeBoda leadership. Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa. Competitive salary, Health insurance. Lunch every day for all staff at the SafeBoda Academy. Paid annual leave.
