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Senior Sales Operations Executive

HarperCollins Publishers

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Posted 1 week ago

Expired

Join HarperCollins, a leading multi-platform UK publisher, as a Senior Sales Operations Executive and play a pivotal role in managing renowned literary works.

Overview

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HarperCollins stands as a premier UK publisher, with a heritage spanning nearly 200 years. Renowned for a diverse range of titles from modern fiction to timeless classics, as well as an impressive digital presence, HarperCollins is a beacon in the publishing industry. It is home to iconic authors and has a commitment to innovative and varied literature, making it an exciting place for literature enthusiasts and professionals alike.

  • Maintain optimal stock levels through regular analysis and coordination with sales teams.
  • Determine and propose reprint quantities based on sales trends and production timelines.
  • Collaborate with the production department on costings and approval processes.
  • Handle company-wide inventory-related queries and customer order issues.
  • Facilitate communication and processes between various business departments.
  • Manage excess stock through monthly reviews and implement sales strategies as needed.
  • Coordinate the transition of selected titles to Print on Demand, ensuring smooth integration into company systems.
  • Proven experience in publishing or inventory/stock management.
  • Strong analytical and data management skills, particularly in Excel.
  • Effective communication and relationship-building skills.
  • Highly organized with meticulous attention to detail.
  • Resilient and able to work under pressure.
  • Experience with Amazon or similar sales operations is advantageous.

To apply, submit your application through Applied, as email applications are not considered. For any questions, contact [email removed - click apply for more details] with 'Vacancy Query' and the job title. Expect a response within 5 working days.

HarperCollins is one of the UK’s foremost, diverse and innovative multi-platform publishers. We publish a wide range of books, from cutting-edge contemporary fiction, to block-busting thrillers and from fantasy literature to children’s literature and enduring classics. We also publish a great selection of non-fiction titles, including history, celebrity memoirs, biographies, popular science, dictionaries, maps, reference titles and education books, and our digital business is thriving. With nearly 200 years of history, we publish some of the world’s foremost authors, from Nobel prize-winners to worldwide bestsellers. In addition, we also publish the works of Agatha Christie, JRR Tolkien and CS Lewis.

Our Sales Operations team are looking for a Senior Sales Operations Executive to manage our physical inventory, with specific responsibilities for the 4th Estate and William Collins divisions. This is a busy position and you must have previous publishing or inventory management experience, excellent data analysis skills and a meticulous eye for detail.

Responsibilities

  • Maintain stock availability through daily stock and sales data analysis and liaising with sales teams

  • Suggest appropriate reprint quantities and create reprint meeting agendas, taking into account stock turn, lead times and margins

  • Liaise with the production department on costings for sign off

  • Deal with queries business wide regarding customer orders and stock availability.

  • Act as a key link between various areas in the business, in particular between HarperCollins Distribution, home and export sales and commercial finance

  • Identify overstocks and run monthly excess stock meetings, actioning pulp and remainder sales where agreed

  • Suggest titles for Print on Demand and oversee set up in HC systems

Key Skills/Experience

  • Knowledge of publishing or stock management processes

  • Commercially aware, with excellent numerical and analytical skills

  • Confident in data manipulation within Excel

  • Strong communication skills with the ability to develop productive working relationships with relevant stakeholders

  • Excellent organisational skills with high attention to detail

  • Ability to learn new processes and systems

  • A self-confident individual who works well under pressure

Desirable

  • experience of sales operations or inventory management within a bookselling or publishing environment

  • Experience of working with Amazon

Benefits

  • Hybrid working model (3 days in the office)

  • 28 days holiday plus bank holidays

  • Private healthcare cover and life assurance

  • Summer Hours 

  • Free access to HeadSpace, employee assistance programme (24 hour helpline), mental health first aiders, and a wellbeing portal

  • Relocation Rent Support Loan 

  • Employee networks: HC All In (open forum), Elevate (for ethnic minority colleagues), HarperParents, Menopause at Work, Pride at HC, Social Mobility Network and Neurodiversity at Work

  • Unlimited training on our Learning and Development portal

  • Virtual GP and eyecare vouchers

  • Gym membership discount

  • Onsite physiotherapy (London only)

  • Charitable donation matching and 2 volunteering days

  • We're a certified Carbon Neutral company

  • Free e-books and audiobooks, newspaper subscriptions and discounts on books

  • Subsidised canteen and retail discounts

  • Onsite prayer room 

If you wish to discuss anything regarding this position and/or your application to this role, please reach out directly to [email removed - click apply for more details] with subject heading ‘Vacancy Query’ plus the job title and we will aim to get back to you within 5 working days.

Please note, if you are interested in the role you would need to submit your application via Applied. We do not accept email applications.

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