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Membership and Supporter Engagement Coordinator

British Museum


Posted 1 week ago

Join the British Museum as a Membership and Supporter Engagement Coordinator and be a part of preserving human history


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The British Museum, renowned for its outstanding collection that chronicles over two million years of human history, is seeking a Membership and Supporter Engagement Coordinator. This institution plays a pivotal role in the cultural landscape, housing iconic artifacts like the Rosetta Stone and the Parthenon sculptures. It stands as one of the world's leading visitor destinations, offering a unique opportunity to contribute to its mission and engage with history enthusiasts.

  • Support and enhance membership engagement and marketing activities.
  • Develop and deliver a range of print and digital communication materials.
  • Contribute to the British Museum Magazine, young persons’ magazine, and members’ podcast content.
  • Implement strategic email communications in collaboration with the Engagement Manager.
  • Degree level education or equivalent experience.
  • Proven experience in marketing or fundraising within the charity or public sector.
  • Understanding of fundraising/marketing principles and database proficiency.
  • Exceptional organization, communication, and teamwork skills.
  • Flexibility to work out of hours as needed.

The British Museum offers a competitive benefits package including generous annual leave, a civil service pension scheme, free museum entry, and professional development opportunities. Embrace flexibility with remote work options tailored to individual and organisational needs. Be ready to explore how you can contribute to an institution that values innovation and teamwork.

The British Museum is recruiting for the role of Membership and Supporter Engagement Coordinator. This role supports all the engagement and marketing activities of the Membership team including, production and delivery of print and digital communications, web-based interactions and magazine administration.

The role offers an exciting opportunity to work across a variety of projects and systems and suits someone with prior experience supporting customer and community engagement. In particular the post holder will work with the Membership and Supporter Engagement Manager to produce effective and strategic email communications and produce editorial content for the British Museum Magazine, Young persons’ magazine and the Member’s podcast.

The ideal candidate will be educated to degree level, or equivalent, and will have demonstrable experience of working in a marketing or fundraising team for a charitable or public sector organisation. With good understanding of fundraising and marketing principles, you will have experience of using a database and producing communications. We are looking for a highly organised and proactive individual, who can prioritise workloads and work collaboratively as part of a team. You will be an excellent communicator with strong negotiation and diplomacy skills and the ability to work out of hours, where necessary.

Founded in 1753, the British Museum’s remarkable collection spans over two million years of human history and culture. The Museum is one of the leading visitor attractions and its world-famous collection includes the Rosetta Stone, the Parthenon sculptures, Egyptian mummies, the Admonitions Scroll, and the Amaravati sculptures.

The Museum offers a competitive benefits package including: Generous annual leave allowance of 25 days (rising to 30 days after 10 years’ service) plus 2.5 privilege days and plus bank holidays Membership of the civil service defined benefit pension scheme. Free entry to a wide range of museums and exhibitions Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections Interest-free travel, bicycle and rental deposit loans Professional and personal development opportunities Employee Assistance Programme Discounts on food and gift shop purchases.

We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you.


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