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Hotel Partnerships Manager

Mr and Mrs Smith


Posted 4 days ago

Join Mr & Mrs Smith's dynamic team to redefine luxury travel as a Hotel & Villa Partnerships Manager


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No salary declared 😔

icon Location

Remote - US (New York, Los Angeles and Chicago metro areas preferred)

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icon Expires

Expires at anytime

Organisation summary: Mr & Mrs Smith is a trailblazer in the luxury travel sector, offering exclusive access to the world's finest boutique and luxury hotels. This company stands out for its impeccable style, outstanding customer service, and a heartfelt passion for travel that resonates with discerning clientele. Joining Mr & Mrs Smith means becoming part of a brand that values sophistication and unique travel experiences.

  • Role Summary:
    • Manage and maintain the quality and commercial success of a portfolio of hotels in The Americas.
    • Contribute to the global partnerships team by identifying investment opportunities for maximum returns.
    • Support the commercial team and participate in broader business initiatives.
  • Role Requirements:
    • Proven commercial acumen with an analytical mind.
    • Minimum of three years in account management, preferably in boutique or luxury travel.
    • Existing network within the boutique or luxury hotel industry is advantageous.
    • Proficiency in hotel distribution, rates, and inventory management.
    • Passion for boutique travel with an eye for style and design.
    • Outstanding communication skills and the ability to connect with diverse individuals.
    • Data-driven decision-making abilities.
    • Proficient in Google Drive, Microsoft Office, Salesforce, and learning new databases/systems.
    • Business-level fluency in a second language is a plus.
    • Flexibility for international travel and working unconventional hours.
    • A valid driver's license is mandatory.
  • Application Process Details:
    • To apply, click the 'APPLY NOW' button on our careers webpage.

The organisation - Mr & Mrs Smith is a global luxury travel business that specializes in curating and providing access to the world's best boutique and luxury hotels. We are known for our style, our exceptional service, and our passion for travel.

The role - As a Hotel & Villa Partnerships Manager, you will be primarily concerned with the account management of a portfolio of hotels within The Americas region. You will be accountable for the product quality and commercial performance of your portfolio. You will also be expected to contribute to the wider partnerships team globally, ensuring the business continues to invest in the areas of largest return, and contribute beyond your day-to-day role to the commercial team and broader business.

Job requirements - The ideal candidate will have a high level of commercial acumen, and an analytical and commercial mindset. You should have at least three years of account management experience, preferably within boutique or luxury travel. An established network of boutique or luxury hotelier and industry contacts is preferred. You should also have an understanding of hotel distribution, rates and inventory management, and a love of boutique travel and a keen eye for style and design. Exceptional communication skills and an innate ability to engage people from all walks of life are essential. You should also have analytical, data-driven decision-making skills, familiarity with Google Drive or Microsoft Office (spreadsheet proficiency is a must), Salesforce and quick adoption of new databases and systems. Fluency in a second language to business standard is preferred but not essential. The ability to work flexible hours and occasionally travel internationally is required. You must hold a full driving license.

Applications details - To apply for this role, please click on the 'APPLY NOW' button on our website.


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