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Customer Success Manager Team Lead - 12 month FTC



Posted over 30 days ago...

Join a dynamic scale-up on a mission to enhance workplace culture and employee well-being with Perkbox


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No salary declared 😔

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London United Kingdom

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Expires at anytime

Perkbox is at the forefront of creating harmonious workplace environments through an intuitive platform that uplifts the culture, happiness, and well-being of employees across the UK. As a fast-paced scale-up, we offer a unique opportunity for individuals seeking growth and the chance to contribute to a purpose-driven company.

  • Organisation summary: Join our team and help us empower companies to align their employees with their purpose.
  • Role Summary:
    • Engage in a full-time, fixed-term role for 12 months.
    • Work autonomously and proactively to drive customer success.
    • Expect a dynamic workday with a blend of in-office and flexible remote work.
  • Role Requirements:
    • High expectations and a proactive work ethic.
    • Adaptability in a fast-paced and changing environment.
    • Commitment to continuous personal and professional growth.
  • Application Process Details:
    • Initial screening call with Talent Team.
    • Comprehensive interview including an at-home task and presentation.
    • The entire process typically concludes within 2-3 weeks.

At Perkbox, we care for our team with a comprehensive benefits package that includes unlimited holiday, flexible working arrangements, a learning budget, enhanced pension scheme, and much more. Discover more about our mission and how you can be a part of it by visiting our Vimeo page and following us on Instagram @Perkbox.

PLEASE NOTE: This role is a full-time, fixed term position for a period of 12 months.

Customer Success starts with you

Does this sound like you?

To be successful, you’ll have:

What you’ll be doing (in a nutshell):

Day to day you can expect to:

Some of the ways we look after our teams:

  • Unlimited Holiday, with a minimum of 25 days
  • Flexible/hybrid working (2 days onsite per week)
  • All the perks on the Perkbox platform!
  • Free online GP
  • Gym discounts
  • £300 learning budget each year for anything work-related
  • A home office budget
  • Enhanced pension scheme
  • Enhanced sick & parental leave
  • Free counselling sessions (under EAP)

You can also see the full list of benefits on our careers page!

Why Perkbox?

Our mission is to enable organisations to align their people with their purpose.

We’re an ambitious, fast-paced scale-up where things change all the time. The success of our mission depends on your high expectations, your autonomy and your proactivity. We don’t have a rule book and that’s why we always strive to work better together. We’re up for a challenge to solve problems that are bigger than us, and we promise you one thing for sure - you will never stop growing here.

Perkbox works with companies to care for, connect with and celebrate teams by enhancing their experiences in and outside of work. We have established ourselves as a leader in the UK market by providing an intuitive platform that has a tangible impact on the culture, happiness and well-being of employees across the country!

Get a taste for Perkbox here: and check out our Instagram page @Perkbox.

Here's what our interview process looks like:

A screening call with a member of the Talent Team

  1. A 1 hour interview with
  2. An at-home task
  3. A 1 hour interview, including a presentation of the task, with

Our process usually lasts 2-3 weeks.

Thank you for considering joining Perkbox. We can't wait to learn more about you!


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