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Estate Manager

Victoria and Albert Museum


Posted 3 weeks ago

Join the V&A's Esteemed Estates Team and Shape the Future of Iconic Museum Spaces


icon Salary

£46947 - £49680

icon Location

Cromwell Road, London

icon Expires

Expires at anytime

The Victoria and Albert Museum (V&A), the world’s premier museum of art, design, and performance, is seeking an experienced Estate Manager to join our vibrant team. Housing a vast collection of over 2.8 million objects, the V&A is a global leader in its field, committed to enriching lives and promoting the designed world. As we expand with new buildings and continue to enhance our historic estate, it's an extraordinary time to contribute to a legacy of excellence in an inspiring environment.

Role Summary:

  • Manage estate services within a dynamic, public-facing setting.
  • Ensure exceptional visitor experience through superb estate presentation.
  • Handle multiple workstreams, from grounds maintenance to minor building projects.
  • Coordinate with internal and external stakeholders, consultants, and contractors.
  • Offer strategic input as the role grows within the Estates team.

Role Requirements:

  • Proven experience in managing estate services in a lively, operational environment.
  • Understanding of listed buildings and commitment to visitor experience.
  • Strong communication, IT, and project management skills.
  • In-depth knowledge of building, health, and safety regulations.

Application Process Details:

Details of the application process are not provided. Interested candidates should ensure they meet the role requirements and are encouraged to apply.

The Role Since its inception, the V&A's buildings were intended to exemplify the best of contemporary architecture and design. They are a work of art in themselves, reinforcing the Museum's mission to educate and inspire its visitors. This philosophy has endured to create the richly varied set of buildings we see today. We are opening two new buildings in East London in 2025, YV&A has recently reopened and we continue to develop our historic estate in South Kensington.

The successful candidate will have experience of managing estate services within a busy, live environment - working with colleagues and clients across the organisation as well as with external consultants and contractors. Ideally you will have a good understanding of listed buildings and experience in a similar environment where providing a superb visitor experience is key. You will play a critical role in ensuring that the V&A Estate is presented beautifully and will be able to manage a wide range of responsibilities, multiple workstreams and have excellent communication skills, engaging with internal clients, colleagues, contracted suppliers and external agencies. You should be IT literate and have an excellent knowledge of the relevant building and Health & Safety practice and legislation.

Working in the Estate Team you will have the opportunity to define this role as it embeds into the estates team, delivering estate services in a live environment - particularly focused on soft services, grounds maintenance and minor building projects. Flexible working is on offer while we do also promote a positive working environment within our friendly and inclusive Estates team.

The V&A The V&A is the world’s leading museum of art and design, housing a permanent collection of over 2.8 million objects, books and archives that span over 5,000 years of human creativity. The museum holds many of the UK's national collections and houses some of the greatest resources for the study of architecture, furniture, fashion, textiles, photography, sculpture, painting, jewellery, glass, ceramics, book arts, Asian art and design, theatre and performance.

Our mission is to be recognised as the world's leading museum of art, design and performance, and to enrich people's lives by promoting research, knowledge and enjoyment of the designed world to the widest possible audience. We strive to make the V&A matter to more people and in that context we work to the following six strategic objectives: To create a world class visitor and learning experience across all V&A sites and collections. Focus and deepen the relevance of our collections to the UK creative and knowledge economy. Expand the V&A's international reach, reputation and impact. To operate with financial and organisational initiative and efficiency. Showcase the best of digital design and deliver an outstanding digital experience. Diversify and increase private and commercial funding sources.

The Benefits Generous pension scheme 29 days plus bank holidays Flexible working Tickets to V&A exhibitions Subsidised staff canteen 25% discount in V&A shops Give as you earn scheme Bicycle loan Interest-free season ticket Interest-free rental deposit loan Free safety checks and small repairs to your bike with Doctor Bike Wide range of training and professional development opportunities Employee Assistance Programme Staff diversity networks


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