Systems and Data Analyst (12-Month Contract/3 Days Per Week)

Do you thrive in dynamic, highly collaborative environments where innovative solutions are key to success? Do you love delving into systems and data, uncovering opportunities to drive efficiency and enhance processes? Are you excited at the prospect of working in an unconventional company where your contributions directly impact the organisation's growth?

If this sounds like you, read on!

GrantTree is the UK’s most trusted innovation funding consultancy, specialising in R&D Tax Credits and Grants. We work with some of the country’s most ground-breaking businesses, helping them maximise their funding opportunities and build technologies that will change the world. We have ambitious plans for the future and are looking for bright, passionate, and conscientious people to join our team.

That’s where you come in!

You’ll be a key player in the business, engaging with a wide range of stakeholders, including team leads, super users, and various external partners.

You’ll ensure our systems are robust, efficient, and scalable, allowing us to streamline processes and enhance data integrity. You’ll spend time understanding the needs of different teams, providing training and support to empower them with the tools they need to succeed. You’ll also be instrumental in driving automation and data initiatives, ensuring we leverage the best solutions to meet our business needs.

You’ll be generous with your time, developing others as you grow and become an established source of knowledge and wisdom.

This Role in 3 Words: Integral, Collaborative, Data-driven

Top 3 Qualities for this Role: Methodical, Educator, Problem Solver

Key Areas of Responsibility

System Management

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• Take ownership of the integrity of our systems including Pipedrive, Asana, and Zapier Automation. This includes system maintenance, process documentation, user permission sets, custom data fields, data collection points, and entry methods.

  
  

• Train and manage the Systems Empowerment Leads (super users) within each team. Each team has a super user who dedicates approximately 2-3 hours per week towards system improvement work.

  
  

• Design and implement new systems and processes to address gaps in business needs or existing system functionality. Manage change requests and system updates to reflect evolving workflows and data requirements.

  
  

• Collaborate with teams to review their workflows and recommend automations to enhance efficiency, engagement, and data collection.

  
  

• Support the team’s data needs by designing and building new automations, reports, dashboards, and metric tracking spreadsheets.

  
  

• Regularly assess the functionality and features of systems to ensure they meet our needs. Maintain relationships with third-party system providers.

  
  

• Implement system updates and processes for new business areas and train users accordingly.

  
  

• Write, collect, and analyse quarterly systems feedback surveys to identify improvement projects and address knowledge gaps for training.

  
  

• Establish rules of engagement with systems for each team. Create reports to review non-compliance and provide training and feedback to users.

  
  

• Manage the onboarding and offboarding of employees, including designing and running introductory systems training sessions for new starters.

  
  

Data Management

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• Build and maintain a data integrity report to be run weekly. This will check for any inaccuracies or missing entries and ensure compliance with rules of engagement.

  
  

• Ensure all data is current and accurate, and that business metric data is collected and accessible.

  
  

• Develop reports and dashboards to help users understand the data.

  
  

• Identify gaps in data collection processes and recommend improvements.

  
  

• Monitor user engagement with data systems and drive changes to enhance this.

  
  

• Create data repositories/data books for each team lead as needed.

  
  

Skills and Experience

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• 5+ years of experience in a systems and data role.

  
  

• Proven ability to work autonomously, setting own priorities, deadlines, and operating plans.

  
  

• Experience with implementing new processes and managing change, including training people to use systems.

  
  

• Skilled at prioritising project requests from across the business, balancing these within the context of overall business needs.

  
  

• Strong analytical skills with a passion for working with data and processes.

  
  

• A problem solver who enjoys finding neat and sustainable solutions.

  
  

• Experience managing client expectations and working with both internal and external clients.

  
  

• Project management experience is desirable.

  
  

• Expertise in Google Sheets/Excel.

  
  

• Experience with an automation tool in a small to medium-sized company.

  
  

• Python/SQL skills would be a plus but are not required.

  
  

Nice to Haves:

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• Experience with Asana, Pipedrive, and/or Zapier.

  
  

• Project management experience.

  
  

• A track record of improving processes and successfully implementing change

  
  

• Experience of coaching and developing others

  
  

• Understanding of performance frameworks e.g. OKRs, KPIs, etc.

  
  

• Comfortable with remote work, but open to office meetings from time to time

  
  

Benefits

For this role, the salary will be £27,000.00 - £30,000.00, depending on experience. In addition to your salary, we are offering a place where you can be yourself, develop your skills and fulfil your potential. We also have a flexible approach to working, so there’s no pressure for you to be in the office once your probationary period has been completed. You can work from wherever you are most productive. Our London office will be open for your use 3 days per week.

Other Benefits Include:

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• 30 days paid holiday plus bank holidays (Pro-Rated)

  
  

• Training & development budget

  
  

• Monthly wellness budget

  
  

• A generous and inclusive parental leave policy

  
  

• Cycle to Work Scheme

  
  

• Discounted private health insurance

  
  

• Season ticket loan

  
  

• Study, pawternity and charity leave

  
  

• Regular social and wellness events

  
  

• Access to an employee assistance program

  
  

Equal Opportunities

GrantTree is an equal opportunities employer. We are committed to creating a diverse and inclusive environment for all employees and welcome applications from all qualified candidates, regardless of race, gender, disability, religion/belief, sexual orientation, or age.