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DACH Senior Operations Executive

Wild Cosmetics Ltd

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Posted 2 weeks ago

Join the sustainability revolution in personal care with Wild's dynamic Fulfilment team

Overview

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No salary declared 😔

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Wild HQ, London, UK - Hybrid Remote

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Expires at anytime

Organisation summary: Wild is not just a high-growth, venture-backed startup; we're pioneers in sustainable personal care, dedicated to eliminating single-use plastic from bathrooms. Launched in 2020, our refillable deodorant has made waves across Europe, rapidly becoming one of the fastest-growing startups on the continent. Joining Wild means being part of an innovative team that's passionate about the environment and poised to redefine industry standards.

  • Role Summary:
    • Oversee DTC and Retail fulfilment operations for the DACH region.
    • Work with 3PLs to ensure accurate order fulfilment.
    • Collaborate with logistics partners for on-time order delivery.
    • Maintain communications with major DACH retailers, ensuring compliance with their requirements.
  • Role Requirements:
    • Fluency in German.
    • 1-2 years of operations experience in DTC and Retail channels.
    • Knowledge of warehouse and logistics.
    • Familiarity with e-commerce ops tech, ERPs, WMSs, and Shopify is advantageous.
    • Excellent attention to detail and a proactive approach to improvement.
    • Independent, analytical mindset with strong communication skills.
  • Benefits:
    • 25 days of holiday plus bank holidays.
    • Hybrid working and modern London office.
    • Weekly social events and early finishes.
    • Mental health support and private healthcare.

About Us: Hey there, we’re Wild. We’re on a mission to remove single-use plastic from the bathroom and redefine the future of personal care across Europe and beyond. We’re a high-growth, venture-backed start-up, launching our refillable deodorant in 2020 - we’re also one of Europe’s fastest growing start-ups. Sounds fun, right?

The role: We are looking to hire a DACH Senior Operations Executive to join our Fulfilment team. You will be involved in overseeing all DTC and Retail fulfilment operations, ensuring that our customers receive a fantastic experience: with timely delivery of perfectly packed Wild products. This will involve working closely with our 3PLs to ensure accurate fulfilment of orders, and our logistics partners to ensure orders arrive on time. You will also need to work closely with our DACH retail partners, including major retailers DM and Rossman (communicating in German), to ensure all orders are compliant with retailer requirements.

Job requirements: Fluent in German (required). ~1-2 years operations experience in a business that operates across both DTC and Retail channels, with warehouse and logistics experience as the main area of expertise. Exposure to e-commerce ops tech infrastructure, including ERPs, WMSs, Shopify a bonus. Great attention to detail, and a constant drive to improve the status quo. Self starter who is as happy head down in a spreadsheet as talking to external partners. You have a growth mindset and are naturally intellectually curious - always excited to learn and improve, and willing to run at problems and relish the opportunity to solve them. Excellent written and verbal communication skills.

Benefits: 25 days holiday + bank holidays Hybrid working, 3 days a week in our shiny new London office Weekly early finishes and social events Mental wellbeing support through Spill Private healthcare through Vitality A role at a young but well-established brand making a considerable splash in sustainable self-care.

At Wild, we know that diversity drives innovation and creativity. We are committed to creating and maintaining a workplace where all employees feel valued and empowered to bring their most authentic selves to work. We recognise that diversity goes beyond visible differences such as race, gender, age, and ethnicity, and encompasses a broad spectrum of backgrounds, experiences, perspectives, and abilities. We encourage individuals from all backgrounds to apply!

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