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Join the sustainability revolution as a Senior Operations Manager at Wild, one of Europe's fastest-growing eco-friendly startups
Overview
Salary No salary declared 😔
Location Wild HQ, Hybrid Remote
Nomad Friendly? 
Expires Expires at anytime
Organisation summary:
Wild is at the forefront of pioneering change in the personal care industry, with a clear mission to eliminate single-use plastic in bathrooms across Europe and beyond. As a high-growth, venture-backed startup, Wild launched its refillable deodorant in 2020 and has quickly become one of the continent's fastest-growing startups. This is an exceptional opportunity to join a company with a dynamic and purpose-driven culture, committed to making a positive environmental impact.
- Role Summary:
- Oversee EU fulfilment for both DTC and Retail operations.
- Ensure DTC customers enjoy a flawless experience with timely, well-packed deliveries.
- Provide seamless fulfilment for European partners like DM and Rossmann.
- Manage relationships with 3PLs to achieve accurate and prompt order fulfilment.
- Role Requirements:
- ~5 years of operations experience in an e-commerce business within DTC and Retail channels.
- Prior experience in FMCG scale-ups is ideal.
- Warehouse and logistics expertise, preferably within the EU market.
- Strong understanding of ecommerce operations tech, including ERPs, WMSs, Shopify.
- Proficiency in handling large datasets with expert skills in Excel/Google Sheets.
- Benefits:
- 25 days holiday plus bank holidays.
- Hybrid working model, with 3 days a week in the new London office.
- Weekly early finishes and social events.
- Mental wellbeing support through Spill.
- Private healthcare through Vitality.
Application Process Details:
Wild recognizes the value of diverse experiences. If you're passionate about our mission and believe you can contribute to our team, even if you don't meet every single requirement, we encourage you to apply and share your unique skills and perspective.
About Us: Hey there, we’re Wild. We’re on a mission to remove single-use plastic from the bathroom and redefine the future of personal care across Europe and beyond. We’re a high-growth, venture-backed start-up, launching our refillable deodorant in 2020 - we’re also one of Europe’s fastest growing start-ups. Sounds fun, right?
The role: We are looking to hire a Senior Operations Manager to oversee our EU fulfilment capabilities. You will be responsible for all DTC and Retail fulfilment operations, ensuring that our DTC customers receive a fantastic experience: with timely delivery of perfectly packed Wild products; and partners in Europe (including DM and Rossmann) have a seamless fulfilment experience. This will involve closely managing our relationships with our 3PLs in the EU to ensure timely and accurate fulfilment of orders.
Job requirements: ~5 years operations experience in an e-commerce business that operates across both DTC and Retail channels (ideally an FMCG scale up), with warehouse and logistics experience as main area of expertise (preferably with experience in the EU market) Strong grasp of ecommerce ops tech infrastructure, including ERPs, WMSs, Shopify Proficient in handling large, intricate datasets, including expert skills in Excel/Google Sheets.
Benefits: 25 days holiday + bank holidays Hybrid working, 3 days a week in our shiny new London office Weekly early finishes and social events Mental wellbeing support through Spill Private healthcare through Vitality A role at a young but well-established brand making a considerable splash in sustainable self-care.
Applications details: Please note that we welcome applications from candidates who may not hit every single bullet point on the lists below - if you’re passionate about our mission and feel you have relevant skills and experiences to add value to this role, please submit an application!
