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Join the Award-Winning Team at Scott Dunn and Craft Bespoke Luxury Holidays as a Senior Travel Consultant
Overview
Salary No salary declared 😔
Location Hammersmith, London, UK
Expires Expires at anytime
At Scott Dunn, an esteemed luxury tour operator, we're in the business of delivering exceptional, tailor-made holidays to a global clientele. With accolades under our belt and offices across the UK, US, and Singapore, we're dedicated to providing top-tier service from initial inquiry to post-holiday feedback, ensuring a memorable experience for each guest.
- Take the lead in selling and crafting bespoke, luxury holidays, focusing on an extensive product range across Asia and Australasia Pacific.
- Act as the primary contact for guests, supported by dedicated sales resources to enhance the guest experience.
- Work collaboratively with all departments to achieve individual and team sales targets.
- Enhance guest engagement through excellent product knowledge, marketing support, and personalized service.
- Significant experience in travel sales with in-depth knowledge of tailor-made travel.
- Drive for sales and a passion for delivering exceptional customer service.
- Strong organizational skills, attention to detail, and proficiency in relevant software applications.
If you're ready to take your career to new heights with Scott Dunn, we invite you to apply now and become a part of our dynamic team.
Scott Dunn is an award-winning luxury tour operator creating tailor-made holidays to destinations all over the world. With offices in the UK, US and Singapore, we pride ourselves on providing outstanding service to all our guests from the moment they begin their research online, right the way through to post-holiday evaluations.
The Role
As a Senior Travel Consultant, you will take ownership for all aspects of selling luxury, tailormade holidays, whilst navigating and creating experiences utilising carefully curated product spanning across the vastness of Asia. This includes South East Asia, North Asia, Indian Subcontinent, China & Japan, as well as Australasia Pacific. You will act as the main point of contact for our guests and will be provided with all the tools to succeed including dedicated sales support resource who can add personalised touches and assist across the guest-journey.
Responsibilities
Your responsibilities will include (but are not limited to): selling and booking holidays, working towards individual and team sales targets, developing excellent product knowledge, supporting all marketing initiatives, meeting guests on a face-to-face basis when required, contacting guests on their return to receive feedback and create new enquiries, learning and becoming conversant with all computer software applications, working closely with all departments and Sales teams, and delivering excellent guest service at all stages of booking.
Job Requirements
As a Senior Travel Consultant, you will be a specialist with significant product and destination knowledge. You should have worked in a prior travel sales role and understand the intricacies of tailormade travel. Other requirements include: being sales driven, having an enthusiastic and polite telephone manner, excellent attention to detail, proven organisational skills, and proven experience delivering exceptional customer service.
Benefits
We offer a range of benefits including career progression, access to internal job opportunities across Scott Dunns global offices, personal and professional development enabled by our award-winning Learning and Development team, comprehensive familiarisation, and educational trips, unlimited access to LinkedIn learning, commission and bonus incentive schemes, a company loyalty scheme, 23 days annual leave plus bank holidays that rises by 1 day per each year of service (up to a maximum of 30), and a wide-range of job and industry-perks such as subsidized private healthcare, a contributory pension scheme, staff travel insurance, 3 days of paid volunteering leave, access to cycle to work and season ticket loan schemes, and share options in Flight Centre Travel Group.
Application Details
If you are interested in working with Scott Dunn, please apply now.
