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Join our Commercial Team as a Business Process Specialist and drive innovation and efficiency in a dynamic environment
Overview
Salary
No salary declared 😔
Location
Birmingham, UK - Hybrid
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Expires
Expires at anytime
Organisation summary: We are seeking a highly skilled Business Process Specialist to join our Commercial department. The role is instrumental in streamlining operations, enhancing process controls, and providing valuable training. You'll be part of a forward-thinking team dedicated to delivering operational excellence and superior customer service.
- Support the business with process mapping and optimisation.
- Design new processes and enhance controls and governance.
- Deliver process-related training to teams.
- Proven experience in process or business readiness roles.
- Strong understanding of data-driven processes.
- Formal business process qualification is highly advantageous.
- Experience in delivering training and coaching qualifications (desirable).
- Proficiency in Microsoft Office, especially Visio, PowerPoint, and Word.
- Excellent stakeholder management and communication skills.
- Strong organisational skills with a proactive approach to workload management.
- Flexibility to adapt to changing priorities.
To apply for this transformative role, email your application to [email removed - click apply for more details].
We are recruiting a Business Process Specialist to join the Commercial department in a new position. You’ll report into the Head of Portfolio & Pricing, with a matrix management reporting line to the Commercial Director. The successful candidate will support the business with existing process mapping and optimisation, design of new processes, enhancement of controls and governance and delivery of process-related training.
We are looking for someone who has the technical experience and capabilities to review and optimise processes to deliver efficiencies, risk control and improved operational and customer benefits. You will be working with operations that are often data-intensive and incorporate complex calculations, so an ability to understand data-driven processes is essential. We also require someone who has strong stakeholder skills to be able to design and deliver training content to Commercial and Sales team members in an informative, professional and engaging way.
The ideal candidate will have experience in a similar process or business readiness role, with evidence of working with data-driven processes. A formal business process qualification will be a distinct advantage. Previous experience of delivering training is desirable with associated formal training having been completed. An externally recognised coaching qualification would be desirable but not essential.
Strong MS Office skills are essential, primarily in Viso, PowerPoint and Word. Experience of process mapping, process optimisation and a solution-focused mindset. Previous experience of creating and delivering training content to employees. Effective levels of internal and external stakeholder management, with strong influencing skills at all organisational levels. Highly effective organisation and prioritisation skills with the initiative and ability to proactively plan and prioritise own work. Flexible and adaptable to respond to changing priorities. A professional written and verbal communication style.
If you think you have what it takes, contact us at [email removed - click apply for more details].
