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Join the cutting-edge fintech revolution at Checkout.com as our new Workforce Management Manager
Overview
Salary No salary declared 😔
Location London, UK
Expires Expires at anytime
Checkout.com, a leading fintech company, empowers global businesses to excel in the digital economy with its innovative, cloud-based payment platform. They are trusted by top-tier brands and are dedicated to fostering an inclusive work environment where diversity fuels innovation. As a key player in the fintech industry, Checkout.com offers an exciting opportunity for growth and development.
- Lead workforce management strategies for optimal staffing and productivity.
- Implement tools and processes for efficient workforce planning.
- Forecast staffing needs accurately using advanced software.
- Schedule staff and monitor performance metrics in real-time.
- 5+ years of workforce management experience, including 2+ years in a managerial role.
- Proficiency in workforce management software (Kronos, NICE IEX, Aspect).
- Strong analytical skills for interpreting complex data.
- Excellent communication and interpersonal abilities.
- Adaptability in a fast-paced and multifaceted environment.
- Track record of improving workforce strategies.
- FinTech sector experience is a plus.
Checkout.com values diversity and is committed to providing a supportive and inclusive work environment. Even if you don't meet all the requirements, if you're passionate about our mission and values, we still encourage you to apply. We aim to make our hiring process accessible to all and provide the necessary support for a comfortable work experience.
Company Description Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love.
The Role The Workforce Management (WFM) Manager will lead all aspects of the planning and implementation of workforce management strategies and tools to ensure efficient staffing levels, productivity, and cost efficiency. The WFM Manager will use analytical skills and workforce management software to forecast staffing needs, schedule colleagues, and monitor real-time performance metrics.
Job Requirements 5+ years of experience in workforce management, with at least 2 years in a managerial role. Proficiency in workforce management software (e.g., Kronos, NICE IEX, Aspect). Strong analytical skills with the ability to interpret complex data sets. Excellent communication and interpersonal skills. Ability to work in a fast-paced, multifaceted environment and balance multiple priorities. Proven track record of developing and implementing effective workforce strategies. Preferred experience in the FinTech sector (not essential).
Benefits We work as one team. Wherever you come from. However you identify. And whichever payment method you use. Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success. When you join our team, we’ll empower you to unlock your potential so you can do your best work.
Application Details If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values. We believe in equal opportunities. We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.
