Learning Support Manager (AU)

Cadmus is a rapidly growing EdTech company that partners with the world’s top-tier universities to enhance assessment accessibility, progression, and success amongst diverse student cohorts through one powerful platform.

Fuelled by a team of mission-driven individuals, Cadmus is changing how the world learns by breaking down global accessibility and equity to education barriers to ensure all individuals can reach their highest potential.

A Bold Plan for Global Impact

At Cadmus, we’re working hard to achieve an ambitious, world-shaping goal: to provide 1 billion students with access to high-quality education by 2050.

That’s why we need a high-performing Learning Support Manager to join our team and support our teacher users.

Requirements

At Cadmus, we’re doing great work to profoundly impact our world through the power of education. With Cadmus currently being used in 50+ countries, we’re looking for an experienced Learning Support Manager passionate about teaching and learning who will onboard, nurture and grow relationships with new and existing teachers.

Reporting to the Head of Learning, our Learning Support Manager will:

• Deliver high-quality, fun and impactful learning experiences across a variety of workshops, webinars and training sessions for all of our teacher users.
• Build meaningful and value-driven relationships in-person and online to win current and prospective teacher users in individual and group meetings.
• Design high-quality, scaffolded assessments to ensure our teacher users consistently deliver outstanding learning experiences to their students.
• Deliver exceptional support experiences for our teacher and student users by handling inbound support requests.
• Successfully manage multiple projects working end-to-end across our pilot and enterprise implementations.

Professional Skills

• Educational Design: Passionate about creating and delivering engaging training sessions, workshops, and webinars tailored for educated professionals. You are skilled in developing, delivering, and evaluating compelling learning experiences grounded in pedagogical principles.
• Relationship Building: Adept at winning over individuals in one-on-one and group settings, both in-person and online. You possess strong interpersonal skills and a talent for establishing meaningful connections quickly.
• Assessment Design: Skilled in crafting high-quality, scaffolded assessments that align with pedagogical best practices. You are experienced in developing assessments that enhance learning and encourage skill development.
• Support: Detail-oriented approach to solving problems. You can provide exceptional support and services to users, customers, teachers, and students.
• Project Management: Demonstrated organisational expertise in prioritisation, discipline, and stakeholder management. You are experienced in successfully managing projects from initiation to completion, both independently and collaboratively.

Professional Experience

• You hold a bachelor's degree or equivalent.
• You have 5+ years of experience as a teacher, tutor, learning designer, etc., developing, delivering and evaluating learning experiences.
• You have experience providing support to users of a software product.
• You have demonstrated experience managing complex projects independently and as part of a team.

Benefits

• A remote-friendly, flexible working culture where you can work from any global location.
• Learning allowances: because we don’t just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team).
• A diverse and inclusive workplace where there are no barriers to anyone succeeding.
• A surrounding team of intelligent, mission-driven individuals who genuinely love what they do.
• Pats from Homer, our resident (and super cute) dog!

Cadmus is a remote-friendly company, and this role is open to candidates in Melbourne or remote anywhere in Australia.

Hiring Process

Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. Our interview process consists of a video interview, a hiring manager interview, a homework task and a panel interview. These will be completed online (via Zoom).

While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter).

Inclusivity at Cadmus

At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.