Certification Officer - Processor

About our Organisation Soil Association Certification Ltd exists to accelerate the just transition across food, farming and land use, as a global leader in sustainability certification. We deliver trusted solutions with nature, for people and planet through the certification of high integrity holistic standards. These assurance schemes cover a wide range of sectors including food, forestry, farming, landscape restoration carbon markets, beauty and wellbeing, textiles and catering.

The Role We are seeking a highly motivated individual to work on the processor team. This role will be specifically working within the food sector and will see you working with businesses right across the supply chain including importing, manufacturing, wholesaling, storage and retail as well as various brands. The role involves managing the ongoing organic certification of these business as well as account management, so you will need to be able develop a technical understanding of the food industry and organic standards as well as be able to build and maintain relationships.

Job Requirements The successful candidate will be educated to degree level or have equivalent experience in the food industry. They will also be an excellent relationship builder, highly organised and have an awareness of the commercial demands on food businesses. Excellent verbal and written communication skills are a must, as is computer literacy and a confident approach to service delivery. The ability to provide solutions within tight deadlines are essential as is the ability to prioritise your own workload. Customer service skills are essential, both on the phone and face to face.

Benefits We offer a range of financial and lifestyle benefits to all our employees, including: 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time), Pension scheme with ethical investment options and employer contribution increasing with length of service, Free membership of the Soil Association and discounts on organic produce, Volunteer days to give back to the local community or support green initiatives, Family friendly policies and flexible working, Cycle to work scheme.

Application Details Click ‘apply now ’ to submit your application form. Please note we look at applications on arrival and reserve the right to close this vacancy early. Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage. For any queries, please contact [email removed - click apply for more details] Please note we do not accept CVs or Cover Letters.